Service Advisor - 12 Month Contract

Posted 30 Jun 2020

Pentagon Group

Huddersfield (Customer Support or Client Care)


Job Type:contractDuration:0 months
Category:Customer Support or Client CareRecruiter Reference:PMG/12432/3310
URL for Applications:Apply HereSalary:Basic + Bonus to be discussed at Interview

IS THIS YOU?

  • Do you have previous Customer Service experience?
  • Do you work well under pressure whilst maintaining a professional attitude at all times?

If you can honestly answer “Yes” to the above then look no further.

What Will You Be Doing?

As a Pentagon Service Consultant, you will be the first point of contact for customers visiting our Dealership and as such, you’ll be an important ambassador for the Group. 

You will guide them through the entire process whilst their vehicle is with you & provide them and Management, with updates and information.

Your main focus will be:

  • Meeting & greeting customers both face to face and over the telephone.
  • Achieving pre-defined targets for upselling various Aftersales products & services
  • Maintaining high levels of customer satisfaction and service in line with Group and Manufacturer standards.

Please note that this position is temporary for 12 months. 

Who Are We Looking for?

You will need to have:

  • previous Customer Service experience & training.
  • Unlimited confidence, resilience, drive, energy and talent.
  • A full valid UK driving licence.
  • Previous experience using Kerridge would be a distinct advantage

 

How to Apply

Apply Online