|Category:||Security or Protective Services||Recruiter Reference:||seastern/TP/125/397 - CHR/R/901|
|URL for Applications:||Apply Here||Salary:||Circa £38,000 per annum plus free rail travel|
Southeastern recognises the value of every individual employee and offers benefits that reflect this.
As well as a generous salary, we offer an comprehensive benefits package which includes;
This is what some of our existing Revenue Protection Officers have to say....
“Even when issuing a penalty fare it is important to focus on customer service – if someone you’ve issued a penalty fare to walks away saying “thank you”, we know we’ve done a great job!”
“It’s obviously vital that you are able to talk to people too, and adapt to different people in different situations. Treating people with respect and dignity is important and you’ll find people respond much better to you if you do this.”
“Whilst checking tickets and issuing penalty fares is a big part of the job, customer service is also paramount too. We often find ourselves giving directions, advising on routes and helping out customers.”
“On arriving at work each day, you are assigned a partner and a route for the day. You never work alone, always in twos or sometimes larger groups.”The Ideal Candidate
You must be able to demonstrate the following in your application:
Southeastern is one of the busiest commuter rail companies in the UK running more than 2,000 trains, and carrying nearly 600,000 passengers every day between London, Kent and East Sussex.
Just over 4,500 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are:
We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here.
If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date.
All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation.
This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment.