|Job Type:||contract||Duration:||0 months|
|Category:||Marketing / Products||Recruiter Reference:||b6f18606-5493-49e2-9643-2caf59a862ce|
|URL for Applications:||Apply Here||Salary:|
At Brendoncare, we are delighted to be welcoming new residents to our homes to enjoy the quality care and kindness that we are known for, and we are seeking someone to confidently guide and support future residents, their families and advocates as they make the choice to move to one of our homes.
The Customer Relations Manager is a new central role, responsible for sales activity across Brendoncare’s portfolio in the South of England. You will work closely with our care home managers to ensure that occupancy targets are met in line with budget expectations. The Customer Relations Manager will also lead on local networking activity and develop and maintain strong relationships with referral sources.
Reporting to the Head of Fundraising and Communications, you will primarily be based at our Central Office in Winchester. You will also be working from home and travelling to our care homes across the South of England, so you will therefore need to be able to drive and have access to the use of a car.
As our Customer Relations Manager, just some of your responsibilities will include:
What we are looking for
You, as our ideal candidate will have proven experience of delivering excellent customer service, have a demonstrable working knowledge of effective sales and marketing techniques and be comfortable with working to targets.
The key to this role is building relationships with our care home managers, prospective residents and their families, and the wider community through networking. We are therefore looking for candidates who are confident, approachable, possess excellent communication skills and are flexible to work some evenings/weekends when required.
Previous experience of working within the retirement or care home sector is desirable as would an understanding of the impact dementia has, however this is not essential.
What we offer
In addition to a competitive salary, we offer 25 days annual leave (exclusive of Bank Holidays), enrollment on to the Brendoncare Group Personal Pension Scheme and a commitment to continuous training and development.
For an informal discussion about the role, please contact Emma Digance – Head of Fundraising & Communications on 01962 852133.
Interviews are expected to be held on the 12th and 13th August.
So, if you have what it takes, we would love to hear from you!