As a Senior System Change Analyst you will play a key role within the Primary Care IT team, leading and supporting large-scale projects and service mobilisations.

Reporting to the IT Change Lead, you will be responsible for delivering and supporting projects from an IT perspective. A key focus of the role will be contributing to a major digital transformation programme, involving the development and implementation of a new case management system that will consolidate multiple existing platforms into a single solution.

Working closely with suppliers and internal stakeholders, you will help ensure projects are delivered smoothly, on time, and within budget. You may also have line management responsibility for an IT Coordinator.

In addition, you will support the development of new services and the implementation of business changes across a range of case management and IT systems. The role requires a proactive, self-motivated individual who can confidently manage and deliver projects in a fast-paced environment with minimal supervision.

You may also act as a delegate for the IT Change Management team when required.

This is a fixed term role for 12 months, with the possibility of extension up to 3 years. This will be reviewed annually.

Skills and Experience:

Essential:

• Project management or Business Analysis experience.
• Working with suppliers to achieve project targets and goals.
• Proven experience in delivering IT support, operations, or project change in a hands-on capacity, effectively capturing and fulfilling business requirements in collaboration with both internal and external suppliers.
• Experienced in troubleshooting and coordinating a resolution of technical issues to minimize downtime and ensure operational efficiency.
• Adept at coordinating with cross-functional teams to align IT setup with business requirements.
• Proven ability to offer functional advice on how to use key business applications.
• Proven knowledge of problem-solving working in an operational support environment.
• Strong Analytical & Decision-Making Skills
• The ability to own and be accountable to deliver IT service or projects change from requirements to operations. Including updating project plans, RAID logs, and high-level budgeting.
• An awareness of and commitment to supporting and facilitating diversity and inclusion.
• Willingness to travel, which may include overnight stays on occasion, as and when required.
• Ability to manage and prioritise workload in demanding environment.

Desirable:

• ITIL qualification.
• Understanding of ITIL change management processes.
• Experience of involvement in CAB process.
• Project Management Qualifications.
• Experience of Administrator level use CRM or Case Management system.
• Proficient in planning the configuration and deployment of IT infrastructure for new site locations.
• Good understanding of IT networks, systems and licencing.
• Driving License.
• Identifying opportunities for process improvement

About Us

As part of Spire Healthcare, we’re proud to build on a legacy of improving lives for over 30 years and continue to deliver primary care physical and mental health services accessed through the NHS, via employer-funded care and at our network of private clinics.

Working here

We are an award-winning employer regularly recognised at industry events and our latest employee survey revealed the top reasons for working here as:

• Supportive teams and managers
• A positive and inclusive culture
• Strong well-being and mental health support
• Trust, autonomy and flexibility

We invest in your growth with frequent career progression opportunities and development initiatives including mentoring, secondments, management training and regular clinical CPD webinars. You will enjoy a competitive salary, flexible working options and a comprehensive benefits package – further details here Careers - Vita Health Group

Equality Diversity & Inclusion

We are proud to be an equal opportunities employer dedicated to creating a workplace where everyone feels valued and supported. We actively support a range of initiatives including:

• Disability Confident Leader
• Positive action through Ethnicity and Gender Matters initiatives
• Employer with Heart and Mindful Employer status
• Menopause Friendly accreditation

Learn more about our EDI commitments here Equality, Diversity & Inclusion - Vita Health Group.

If you need any adjustments or assistance during the recruitment process we will be happy to help - please get in touch at recruitment@vhg.co.uk

Additional information

All applicants must be legally entitled to work in the UK and subject to a DBS check at offer stage.

Your application data is handled securely in accordance to UK GDPR guidelines.

We may close jobs to new applications earlier than original stated closing date.