PROPERTY MANAGER

• Rendall & Rittner • Competitive • Hybrid - London (Royal Arsenal)

ROLE OVERVIEW

You will take ownership of Peartree Village (along with another Property Manager), a large and evolving residential estate of around 1,500 homes, with the development set to grow to more than 2,000 homes as phased handovers continue. This is a great opportunity to manage a complex, high-profile portfolio where your ability to build strong relationships, stay organised and keep standards high will make a visible difference to residents, clients and colleagues alike.

This is a hybrid role, with 1 day on site each week and 1 day each month in our Royal Arsenal office, giving you a strong balance of presence on the development and flexibility in how you work. Peartree Village is well located between North Greenwich and Charlton, with North Greenwich Station just 0.8 miles away, offering easy access to Canary Wharf and the City via the Jubilee Line and Thames Clipper.

You will join a people-focused business that combines strong operational support with a commitment to service, transparency and continuous improvement. If you enjoy managing busy estates, handling complexity with confidence and creating well-run communities where residents feel informed and supported, this role will give you the platform to do exactly that.

ROLE EXPECTATIONS

Most days, you will be coordinating the smooth day-to-day management of a busy residential estate, keeping on top of resident queries, contractor performance, compliance activity and client communication. You will balance operational detail with longer-term planning, making sure services are delivered well while supporting the ongoing transition of a growing, phased development.

WHAT SUCCESS LOOKS LIKE

• You build trusted relationships with residents, clients, developers and contractors, communicating clearly and following through on commitments.
• You keep the estate running smoothly, with strong oversight of services, standards, budgets and on-site issues.
• You stay ahead of phased handovers, helping new areas transition effectively into management without losing focus on the existing estate.
• You handle resident concerns calmly and professionally, resolving issues efficiently and with a strong customer focus.
• You maintain accurate records and clear reporting, giving clients confidence that the estate is being managed proactively.
• You spot opportunities to improve service, reduce friction and raise the overall experience for residents across a complex and growing development.

HOW YOU'LL SPEND MOST OF YOUR TIME

• Managing the day-to-day operations of Peartree Village, ensuring communal areas, services and estate standards are maintained.
• Responding to resident and client enquiries, resolving issues and keeping communication timely, clear and professional.
• Overseeing contractors and managing service delivery, including monitoring performance, standards and follow-up actions.
• Supporting budgets, expenditure monitoring and invoice approvals, while keeping a close eye on value for money.
• Carrying out regular site inspections and working with on-site teams to address maintenance, health and safety and estate presentation matters.
• Coordinating phased handover activity, working with internal and external stakeholders to support a smooth transition as the estate grows.

WHO THIS ROLE IS FOR

• You are a confident property professional who enjoys managing large, active residential communities with multiple moving parts.
• You are organised, calm under pressure and comfortable prioritising competing demands without losing attention to detail.
• You are people-focused in your approach and know how to build credibility with residents, clients, developers and contractors.
• You take ownership, communicate openly and prefer to solve problems before they escalate.
• You enjoy being visible on your portfolio and understand the value of balancing strong site presence with effective hybrid working.

EXPERIENCE THAT HELPS

• Experience managing residential estates or large leasehold portfolios, particularly where developments are complex or still growing.
• Familiarity with phased handovers, new build environments or working alongside developers during transition periods.
• Confidence in setting and managing service charge budgets, reviewing spend and working with financial information.
• Experience handling resident queries and complaints in a professional, empathetic and solutions-focused way.
• A strong understanding of contractor management, site inspections and the operational standards needed to run a large estate well.

WHAT WE OFFER

• Competitive salary
• Discretionary bonus
• 25 days days holiday plus bank holidays, with the option to buy or sell holiday
• Salary sacrifice scheme
• Private healthcare (subject to seniority or 3 years' service), life assurance
• Telus Health wellbeing platform
• Free eye tests and Cycle to Work scheme
• Enhanced maternity and paternity pay (service-dependent)
• Fully funded training and professional development
• Long service reward, from 5 years' service
• Employee referral scheme, up to £1,500
• Staff social events

ABOUT RENDALL & RITTNER

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.

We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

HOW WE HIRE

• Initial conversation with our talent team
• Interview focused on your experience managing residential estates, stakeholder relationships, service delivery and your approach to handling a complex, growing portfolio

We aim to complete the process within two to three weeks and communicate clearly throughout.

INTERESTED?

Apply with your CV.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Appointment is subject to a valid DBS check.