Assistant Conference & Banqueting Manager

Create Memorable Events at Lainston House

Lainston House in Winchester, part of the Exclusive Collection, is a 17th-century country house full of character and charm. From elegant weddings and private celebrations to corporate events and exclusive gatherings, we create exceptional experiences in a truly unique setting where heritage, authenticity, and outstanding hospitality come together.

As our Assistant Conference & Banqueting Manager (we call it an Assistant Outlets Manager!), you'll play a key role in supporting the successful delivery of meetings, events, weddings and banqueting operations across the hotel. Working closely with the Conference & Banqueting Manager and wider operational teams, you'll help lead and inspire the team, ensuring every event is delivered seamlessly and exceeds guest expectations. This is a fantastic opportunity for an experienced hospitality professional looking to develop their leadership career within a luxury environment.

At Lainston House, we believe in rewarding our team for their passion and dedication. As part of our team, you'll enjoy:

• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on food and beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal career progression within the Exclusive Collection

Key Responsibilities

Our Assistant Conference and Banqueting Manager will:

• Support the Conference & Banqueting Manager in the day-to-day operation of all meetings, events, weddings and banqueting services.
• Lead event delivery on shift, ensuring exceptional service standards and attention to detail at every stage.
• Brief, supervise and motivate team members to ensure smooth and professional event execution.
• Work closely with the Events, Kitchen and Hotel Operations teams to ensure guest requirements are delivered flawlessly.
• Assist with rota planning, labour management, stock control and equipment maintenance.
• Monitor guest feedback and take proactive steps to continually enhance the guest experience.
• Support the achievement of departmental revenue, service and profitability targets.
• Ensure compliance with company standards, health and safety requirements, and licensing regulations.

Person Specification

Our Asssistant Conference and Banqueting Manager will have:

• Previous supervisory experience within a conference, banqueting, events or hospitality operation.
• A passion for delivering outstanding guest experiences and memorable events.
• Strong leadership skills with the ability to motivate, coach and develop team members.
• Excellent organisational skills and the ability to manage multiple events and priorities simultaneously.
• A hands-on approach with the confidence to lead busy services and resolve issues effectively.
• Strong communication and interpersonal skills, building positive relationships with guests and colleagues alike.
• Commercial awareness with an understanding of labour control, departmental costs and operational performance.
• Flexibility to work across a varied event schedule, including evenings, weekends and peak trading periods.

Why Exclusive Collection?

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression and a culture where people who share our values can thrive.

As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.

If you're passionate about creating memorable events and delivering exceptional hospitality experiences, we'd love to hear from you.

Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.