| Job Type: | permanent | Duration: | |
| Category: | Building or Construction | Recruiter Reference: | Ref/126918/9672 |
| URL for Applications: | Apply Here | Salary: | £35570 - £37563 |
Help shape safe, compliant buildings through exceptional customer service and technical expertise.
Join our Building Control team and play a vital role in delivering an efficient, customer-focused service that supports safe and compliant development across North Northamptonshire. You will provide high-quality administrative and technical support, assist with the regulation and enforcement of Building Regulations, and help drive service improvements in line with new legislation. As the designated systems super-user, you will support colleagues, maintain key processes, and contribute to the delivery of a professional and responsive Building Control service that meets customer needs and supports business growth.
Our benefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
What will you be doing?- Provide high-quality administrative and technical support to the Building Control team, including processing applications, maintaining records, preparing notices and certificates, and delivering excellent customer service.
- Receive, validate, register, and coordinate Building Regulation applications, Initial Notices, and related enquiries in line with service standards and legislative requirements.
- Manage and respond to Building Control queries, reports, notifications, and fee quotation requests efficiently and within agreed timescales.
- Support service improvement, business development, and marketing initiatives to enhance efficiency, grow market share, and maximise income opportunities.
- Work closely with the Building Control Business Manager to ensure compliance with Building Regulations, the Building Act, and associated legislation.
- Assist in maintaining and developing the ISO 9001 Quality Management System and promote continuous service improvement.
- Act as the designated super-user for the Building Control back-office and document management systems, providing advice and support to colleagues.
- Support staff development, training, and mentoring activities, including acting as lead mentor for apprentices.
- Produce reports, monitor performance data, and contribute to the development of customer reporting tools and feedback systems.
- Support the administration and enforcement of the Building Safety Levy, including processing applications, calculating charges, monitoring income, and maintaining accurate records.
- Process invoices, monitor budgets, manage financial transactions, and ensure the secure collection and recording of payments.
- Deputise for the Building Control Business Manager when required and undertake project work, research, and other duties to support service objectives.
About you- 5 GCSE’s (Grade A-C) or equivalent, including English and Maths
- Certificate in Technical Support for Public Service Building Standards, or equivalent demonstrable experience
- Extensive knowledge and understanding of the Building Regulations 2010, the Building Act 1984, and associated legislation relating to administrative processes.
- Experience working as a Building Control Technical Administrator or equivalent role.
- Extensive knowledge and understanding of Building Control service delivery.
- Experience and knowledge using Local Authority Building Control case management systems.
- Experience coordinating and preparing fee quotations.
- Knowledge and experience of implementing/ working with ISO 9001 Quality Assured Processes
- Demonstrate excellent communication skills including written and oral communication, and IT user skills (including MS 365, Teams, MS Office).
- Ability to initiate, develop, and maintain good working relationships with a wide range of customers, stakeholders, and partners.
- Excellent time management and organisational skills.
- Ability to read, understand and interpret technical drawings and information relating to construction projects.
- Ability to understand legislation.
- Ability to identify and solve problems.
- Ability and willingness to travel around the county, including at short notice.
About usOur Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
Customer-focused
Respectful
Efficient
Supportive
Trustworthy
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
Disability Confident Employer
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council
Armed Forces Community
The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)