Who we are:

Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.

We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.

About the department:

We have an established and dedicated team of 600 employees within our Asset Management department.

Our team prides itself on investing in our own people to deliver first class property-based services across the Group, covering a broad range of disciplines from reactive, planned and grounds maintenance to property refurbishments, estate services, building safety and compliance.

You will be welcomed into a committed and passionate team, with a key focus on professionalism and working together.

About the role:

As Estate Services Planner, you will work closely with operatives to help plan and allocate work needed within our gardening and caretaker teams. You will act as first point of contact for queries and give clear advice and explanation of works that are needed.

You will also liaise with Customer Service Advisors for follow up queries and to relay problems to the Regional Supervisor and/or Assistant Manager if needed.

You will have good organisational and customer service skills and a clear attention to detail as you will work closely with team members.

You will be comfortable working with spreadsheets and keeping clear, concise and accurate records.

For more information regarding the role, please refer to the job pack below.

Why join us?

Jigsaw Homes Group offers employees a competitive 24 days holiday per annum rising incrementally to 29 days, plus statutory bank holidays and 3 concessionary days in December. We also offer our employees the option to buy/sell up to 5 days extra leave per year.

As a Jigsaw employee you will also receive incremental salaried pay, company sick pay, on-site gyms, access to our cash back health plan membership, access to Perkbox, our benefits platform giving you access to hundreds of retail discounts, cashback offers and rewards, enhanced maternity/paternity leave, training/development opportunities plus much more. See the benefits page on our website for more details.

If this sounds like the perfect job for you then don’t hesitate to apply now!

We reserve the right to close this vacancy early should we receive a sufficient number of applications.

Use of Artificial Intelligence (AI) in Your Application

Your application should reflect your own skills, experience and motivation for the role. While we recognise that AI tools may be used in limited circumstances, such as reasonable adjustments or accessibility support, applications should not be created or substantially rewritten using generative AI. Where AI has been used to materially assist your application, please declare how and where it was used. Failure to do so may be considered during the recruitment process. Routine spelling, grammar and accessibility tools do not need to be declared.