Assistant Conference and Banqueting Manager

Create Memorable Guest Experiences at South Lodge

South Lodge, a part of the Exclusive Collection, is home to a Michelin-starred restaurant and the lakeside lodges, The Reeds, which offer a serene retreat where nature, luxury, and wellbeing meet. Together, they create an environment that embodies elegance, creativity, and meticulous attention to detail.

You will join as an Assistant Conference and Banqueting Manager, delivering warm, attentive hospitality and supporting seamless service across our Food & Beverage areas. Here, your contribution will help create memorable moments for every guest while developing your skills in a supportive and collaborative team.

At South Lodge, we believe in rewarding our team for their passion and dedication. As our Assistant Conference and Banqueting Manager, you’ll enjoy:

• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection

Key Responsibilities

Our Assistant Conference and Banqueting Manager will:

• Support the C&B Manager in coordinating conferences, meetings and event operations.
• Oversee room setups, equipment checks and service preparation.
• Supervise the team during events to maintain smooth service and high standards.
• Act as a point of contact for clients, handling requests confidently.
• Assist with staffing, rotas and task allocation during busy periods.
• Maintain clean, well-presented function rooms and service areas.
• Support health & safety, licensing and compliance procedures.
• Work closely with F&B, Kitchen and Sales teams to ensure seamless event delivery.
• Help train and support team members to build service confidence.

Person Specification

You'll be an experienced and guest focused Assistant Conference and Banqueting Manager who takes pride in delivering exceptional service and creating memorable experiences for our guests. Our Assistant Conference and Banqueting Manager will have:

• Experience in events or hospitality service.
• Confidence in their communication and be able to supervise small teams.
• An organised and proactive work style and remain calm under pressure.
• Strong attention to detail with a guest-focused mindset.
• A positive, reliable and professional approach.

Why Exclusive Collection?

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.

As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.

If you have a passion for great food, outstanding service, and creating memorable moments for guests, we'd love to hear from you.

Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.