Hours: To work hours as and when required Shift pattern: Various shift patterns to be covered Location: To work across a number of Courts within the North Region, to include: Sunderland (7 courts) Beckwith Mews – SR3 1HN Bramble Hollow – DH5 0AF Dovecote Meadow – SR4 0FA Gildacre Fields – SR5 2EL Keelboat Lodge – SR1 2DN Springtide Cove – SR6 0AE Woodridge Gardens – NE38 7NZ Gateshead (4 courts) Fountain Court – NE8 4AF Marigold Court – NE10 0DZ Priory Court – NE10 8WL Winton Court – NE21 6AT North Tyneside (3 courts) Cliffords Mews – NE30 3RN Linskill Park – NE30 2BF Rowan Croft – NE12 6HT County Durham (1 court) Poppy Dene – SR8 5AS As a Care Worker with Housing 21 you’ll be part of a friendly, supportive team as you work together to support our residents.  Once you’re at work that’s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy.   Working with familiar residents and colleagues every day, you’ll build strong relationships and feel part of the Extra Care family.  We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector.   As a Bank Care Worker you will be required to pick up shifts across the locations listed above at short notice, on an as and when basis. All applicants must be aware that there is no guarantee of hours. The benefits At Housing 21 we’re proud to be bucking the trend as a care provider and offer a range of impressive benefits including: •    Holiday Pay •    Occupational Sick Pay •    Occupational Maternity Pay •    Health Cash Plan*  •    Blue Light Card (offering discounts across retail, hospitality and leisure) •    Car Lease Scheme •    Cycle to Work Scheme •    Uniform provided  •    Employee Assistance Programme •    50p hourly enhancement for all Level 2  •    Paid Training and development to fulfil your career aspirations  *Health Cash Plan, terms and conditions to apply, full details will be provided upon on offer of employment being made Our Care Workers: •    Are paid by the hour, not by the job. £13.48 per hour, full time equivalent £24,601 per annum (based on working 35 hours per week) •    Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan*  •    Will be supported to achieve relevant qualifications  •    Can join our Extra Care Academy - support and training to progress into management  All you need is: •    To be kind and friendly •    Good written and verbal English communication skills •    Commitment to undertake necessary further training •    A genuine desire to help people •    Reliability and flexibility •    The ability to use your initiative •    To remain calm under pressure About the role Our residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things.   Tasks can include: •    Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills. •    Making meals, drinks and snacks where necessary. •    Encouraging and enabling residents to follow agreed care plans. •    Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required. •    Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress.   An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing date for applications is 22 November 2026. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.