Back of House Assistant

Maintain the Highest Standards Behind the Scenes at Lainston House

Lainston House in Winchester, a part of the Exclusive Collection, is a 17th-century country house full of character and charm. With its walled kitchen garden, cookery school, and award-winning fine dining, it is a place where heritage, authenticity, and exceptional hospitality come together.

You will join as a Back of House Assistant supporting the smooth operation of our kitchen, food and beverage, and housekeeping teams. This is a busy and varied role where organisation, teamwork, and pride in maintaining high standards are essential. Here, your ideas will be welcomed and your growth supported.

At Lainston House, we believe in rewarding our team for their passion and dedication. As a Back of House Assistant, you’ll enjoy:

• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection

Key Responsibilities

Our Back of House Assistant will:

• Maintain cleanliness and organisation across all kitchen and food and beverage back of house areas
• Ensure crockery, equipment, and kitchen areas meet food hygiene and safety standards
• Accept and store deliveries correctly for food and beverage outlets and housekeeping
• Support chefs and the wider team during busy service periods when required
• Assist with linen handling and housekeeping porter duties when required
• Support the movement and set-up of furniture and equipment across departments
• Follow all health and safety, fire, hygiene, and COSHH regulations at all times
• Carry out other reasonable duties requested by hotel management

Person Specification

Our Back of House Assistant will have:

• Previous cleaning or back of house experience within hospitality or a similar environment preferred
• An understanding of the importance of cleanliness and hygiene within kitchen and operational areas
• The ability to work across multiple back of house areas and support different departments when needed
• A positive attitude with a willingness to support colleagues and work as part of a team
• The ability to remain calm under pressure and thrive in a fast-paced environment
• Flexibility to work evenings, weekends, and holidays as required
• Good communication skills and ability to follow instructions from supervisors and team members
• Passion for hospitality and pride in maintaining high standards

Why Exclusive Collection?

We are a certified B Corp, committed to sustainability, responsible sourcing and making a positive impact through everything we do. At Exclusive Collection, we champion wellbeing, development and a culture where talented people can thrive and build rewarding careers.

As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments throughout the recruitment process, please let us know.

If you're hardworking and take pride in keeping things clean and organised, we'd love to hear from you!

Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.