Job Type:	permanent	Duration:
Category:	Customer Support or Client Care	Recruiter Reference:	TSCGE26
URL for Applications:		Salary:

Role – Technical spares coordinator
Location – Diss, Norfolk
Working hours – Monday to Friday – Full time hours
Capacity of role – Permanent position
Pay rate – Up to £32,000 per annum

Our client is currently recruiting for a Technical Spares Coordinator to join their busy office team.
This position is a pivotal role within the business and they are looking to develop and mould someone’s natural customer support flair to their team.

Main duties will include –
• Maintaining relationships with existing customers and ensure their needs are met
• Processing customer enquiries via phone or email for spares
• Owning end-to-end sales process for spares, including liaising with customers and suppliers.
• Requesting quotes from suppliers and processing purchase to the best price and quality
• Producing quotations and following them up
• Converting enquiries to sales orders
• Maintain high standards of housekeeping within your working environment and continuous improvement activities
• Communicate with operations in all departments
• Actively promote spares sales for all contracts
• Issuing priced recommended critical spares list for all new and recent contracts
• Data entry on to their MRP system
• Be proactive in finding new business

Candidate attributes -
• Experience in a similar role with manufacturing/engineering knowledge
• Excellent verbal and written communications skills
• Interpersonal and customer service skills
• Excellent organisational skills and attention to detail
• IT Skills – must include work, excel, email and be familiar with MRP systems
• Ability to work independently and as part of team
• Exceptional time management with the ability to meet critical deadlines
• Positive attitude and the desire to learn



Qualifications
Driving licence
Skills
Sales, Administration, Customer service, Verbal and written communication, Microsoft applications,