Hours: 37.5 Hours Per Week

Salary: £25,048 Per Annum

Do you have a strong passion for fashion and sustainability?

Do you have strong customer service skills and retail experience?

St Luke's are looking for a dedicated, friendly, and enthusiastic Shop Assistant to join our team at our Launceston Shop in Cornwall.

This is a large, fast-paced store situated in Scarne Park, Launceston. The shop sells a wide variety of donated items with an emphasis on furniture, homeware and clothing.

With a hands on approach, you will support the Shop Manager to increase sales and profitability, provide superb customer care and motivate the team including volunteers. You will need retail or customer service experience and be confident working as part of a team . There will also be a requirement to carry out relevant administration including completing paperwork associated with volunteer inductions, staff rotas and banking procedures.

Working with us, you will receive an attractive employment package, including:

• Seven weeks’ annual leave (including bank holidays), rising with service
• Membership of a cashback health plan

St Luke’s has a reputation as an employer of distinction and choice, we stand out as an employer who values its staff and provide opportunities for training and development.

Please see the Job Description and Person Specification attached to this vacancy to find out more about the role and requirements in more detail.

We’re an equal opportunities employer

We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace where everyone can thrive. We assess candidates based on skills, experience, and qualifications — not background or personal circumstances.

As part of the Disability Confident scheme, we guarantee an interview to all disabled applicants who meet the essential criteria. Having a criminal record won’t necessarily bar you from employment; decisions are made based on role requirements and individual circumstances.

Important information

We do not currently hold a Skilled Worker Sponsor Licence. Candidates requiring sponsorship may be considered in exceptional circumstances where the role and business need justify obtaining sponsorship.

Closing Date: 23:59 Friday 13 November 2026
1st Interview Date: Wednesday 25 November 2026
2nd Interview Date: Wednesday 2 December 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Why work for St Luke’s?

Thank you for checking out our current vacancy.

We value all our people - not only our specialist doctors, nurses and social workers, but also our colleagues more behind the scenes, from our maintenance and catering staff to our fundraisers, administrators, educators and IT team. And that's just to name a few! It takes a vast variety of skills, experience and knowledge to keep our vital service running smoothly.

As an Employer of Choice, we offer our staff a wide range of benefits and rewards. Not only generous annual leave and pension schemes, but a fantastic health scheme to help towards the cost of eye tests, dental care and physiotherapy. In addition, this gives you access a GP, and counselling and practical information helplines, 24/7.

While working with our hospice is hugely rewarding, knowing you're helping us make such an important difference, we recognise it's work that can be challenging emotionally. That's why, when you join us, we'll be here to support you all the way.

Don't miss out on the opportunity to join our friendly, award-winning team – learn more about working life at St Luke’s on our dedicated jobs page.