Linen Porter - Help Deliver Exceptional Guest Experiences Behind the Scenes

The Manor House, part of the Exclusive Collection, is a luxury country house hotel nestled in the Cotswolds, home to a Michelin-starred restaurant and a championship golf course. It is a place where heritage, service and attention to detail come together to deliver exceptional experiences.

You will join as a Linen Porter, supporting the smooth running of the Housekeeping team by managing linen distribution, maintaining organised storerooms, and helping ensure that guests experience the highest standards of comfort throughout their stay.

At The Manor House, we believe in rewarding our team for their passion and dedication. As a Linen Porter, you’ll enjoy:

• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection

Key Responsibilities

As a Linen Porter, you will play an essential role in ensuring the smooth operation of the hotel behind the scenes. Our Linen Porter will

• Deliver clean linen to floors and collect used linen from designated areas
• Sort, count and transport linen to storage spaces or external laundry points
• Maintain correct stock levels of sheets, towels, robes and amenities
• Keep linen rooms and Housekeeping storage areas tidy and well organised
• Support Room Attendants with linen distribution and replenishment
• Assist with movement of equipment such as cots or extra beds
• Follow manual handling, COSHH and safety procedures at all times

Person Specification

You'll be a reliable, organised and hardworking Linen Porter who takes pride in maintaining high standards and supporting colleagues to deliver exceptional guest experiences. Our Linen Porter will:

• Be organised, with the ability to manage physical and repetitive tasks
• Be reliable, punctual and consistent in approach
• Have good communication skills and willingness to support the team
• Be comfortable working independently once trained
• Be able to prioritise workloads in a busy environment
• Be physically capable of lifting, carrying and moving linen safely

Why Exclusive Collection?

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression and a culture where people who share our values can thrive.

As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.

If you're ready to build your hospitality career and take pride in supporting the smooth operation of a luxury hotel, ensuring our teams have everything they need to deliver exceptional guest experiences, we'd love to hear from you!

Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.