Job Title: Warehouse Manager
Starting Salary: £44.253 progressing to £48,738 per annum (pro rata for part time)
Hours:  37 hours per week
Location:  Mundells, Welwyn Garden City
Contract Type: Permanent
Directorate: Herts Equipment Service

About the team

The Herts Equipment Service (HES) team is a multidisciplinary group of approximately 60 staff members, operating with a £6 million annual revenue budget, dedicated to delivering high-quality community equipment services across Hertfordshire.

The team is structured to support a wide range of operational, clinical, and logistical functions, ensuring timely and effective provision, maintenance, and recycling of essential equipment for children and adults

About the role

This will play a key part in the supply chain process, and you will manage people, processes and systems in order to ensure goods are received, stored and dispatched appropriately, and that delivery and other service targets are met.

The role encompasses responsibility for health and safety compliance for our site operations and oversees the warehouse and satellite store operations spanning goods in and out, storage, and recycling operations. You’ll work closely withcolleagues in customer services, procurement, specialist equipment, and will liaise with a wide range of staff employed by our business partners.

Already in a role with staff responsibility in a logistics or production and storage environment, and with detailed knowledge of health and safety, you will have an inclusive approach to your work, and be able to demonstrate the people skills to help deliver our plans for the service

About you

Essential:

• Sound knowledge of Health & Safety legislation, regulations, and safe warehouse operating practices.
• Proven leadership and people management skills, with the ability to motivate, develop, and manage high-performing teams.
• Demonstrable experience managing operations within a fast-paced warehouse or logistics environment.
• Strong understanding of stock control processes, inventory management, and warehouse management systems (WMS).
• Experience leading continuous improvement initiatives, operational projects, and process optimisation activities.
• Proven ability to set, monitor, and achieve performance targets and KPIs, driving efficiency and service delivery.
• Strong organisational, problem-solving, and decision-making skills.
• Excellent communication skills, with the ability to engage effectively with colleagues, customers, and stakeholders
  
  

 Desirable

• Proficient in the use of IT systems and warehouse technology, including handheld scanners and reporting tools.
• Experience using SAP, ELMS, Warehouse Management Systems (WMS), and Microsoft Office applications, particularly Excel.
• Understanding of supply chain and logistics management principles.
• Certification and experience operating warehouse equipment, including forklift trucks (FLT), reach trucks, counterbalance trucks, pallet trucks, and wave trucks.
• Experience analysing operational data and producing management reports to support decision-making.
• Relevant management, logistics, or warehousing qualification (e.g., ILM, CILT, IOSH, or equivalent).

This is an exciting opportunity to drive operational excellence, lead and develop a high-performing team, and deliver continuous improvements that enhance efficiency, quality, and customer service. The role offers rewarding challenges through managing a fast-paced environment, implementing change, and influencing the future direction of the service. It is well suited to an ambitious leader looking to develop their operational and strategic management skills while making a meaningful difference to residents and health and social care partners across Hertfordshire.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 11. Please locate the job profile here:

Job profiles - Corporate services

To hear more about this opportunity please contact [INPUT HIRING MANAGER] for an informal discussion about the role.

Interview Date: 29th October 2026

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Secondment
This role is open to secondments for eligible employees who work for HCC. If you wish to apply on a secondment basis, you must have your line manager’s approval before submitting your application. You will be asked to confirm this within your application form. If you are not eligible for a secondment (e.g., you are currently on a fixed‑term contract that would end before this positions ends) or you indicate that your manager cannot support a secondment, your application will be considered on a fixed‑term contract basis instead.

Additional information

We are changing
Hertfordshire County Councilis undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

DisabilityConfident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here