| Job Type: | contract | Duration: | 0 months |
| Category: | Admin / Clerical | Recruiter Reference: | 1242364 |
| URL for Applications: | Apply Here | Salary: | |
Hours: 35 hours per week
Shift Pattern: Monday to Friday 9am to 5pm
At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be.
When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture.
We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you’re ready for a new challenge and able to make a difference, then come and join us!
The role
We are currently looking to recruit a Services Support Officer.
Within the role the successful candidate will play an important part in providing high quality, customer-focused housing and tenancy management services to Housing 21’s tenants, supporting residents to live independently.
You will support the Neighbourhood Services team in managing complex issues related to tenancy sustainability and safeguarding. You will work closely with key stakeholders to ensure that void properties are re-let in accordance with performance targets, where required undertaking local marketing initiatives to develop waiting lists, raising the local profile of Housing 21.
The successful job holder will make sure that they fully understand and fulfil their responsibilities in respect of both Health & Safety and Diversity & Inclusion and GDPR at all times.
Curious to know more? If you’re looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job profile attached.
We’d love to meet you!
What we’re looking for
The essential requirements for the role include:
Sound knowledge of housing legislation, safeguarding and housing management.
Experience of housing management within a housing association or local government
Self-sufficient use of IT
Sound welfare benefit knowledge
The benefits
At Housing 21 we’re proud to be actively recognising the importance of our employees and rewarding them accordingly. You will receive:
Holiday Pay
Occupational Sick Pay
Occupational Maternity Pay
Health Cash Plan*
Blue Light Card (offering discounts across retail, hospitality and leisure)
Car Lease Scheme
Cycle to Work Scheme
Employee Assistance Programme
Training and development
An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.
Closing date for applications 01 November 2026.
Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.