Support Worker

Complete Care & Enablement and CareTech Community Services Ltd

Location: Y Felinheli, Gwynedd
Pay: £13.45 per hour plus £62.64 sleep-in allowance
Hours: Permanent, Full-Time (37.5 hours per week, rota-based)

Please note: We may be unable to support applications where Home Office visa restrictions prevent candidates from meeting the full contractual hours or requirements of the role.

Welsh Language Essential

Extraordinary Days, Every Day

At CareTech, we're passionate about delivering Extraordinary Days, Every Day through high-quality, person-centred support. We empower individuals to build independence, develop confidence and life skills, and lead fulfilling lives within their communities.

We are currently recruiting Support Workers to join our dedicated team in Y Felinheli, Gwynedd, supporting adults with learning disabilities, autism, mental health needs, and neurological conditions.

Whether you're an experienced Support Worker or looking to start a rewarding career in care, we'd love to hear from you.

About the Service

Complete Care & Enablement supports people across North Wales with autism, learning disabilities, mental health conditions, and neurological needs. Our focus is on helping individuals live as independently as possible while receiving the personalised support they need to thrive.

As a Support Worker, you'll play a vital role in enriching people's lives, promoting wellbeing, and making a meaningful difference every day.

Supporting People to Enjoy Life

The people we support enjoy a wide range of activities, and you'll help make these possible, including:

• Arts and crafts
• Leisure and entertainment activities
• Days out, meals, and social events
• Theme Park visits
• Holidays and short breaks
• Outdoor pursuits
• Community hub activities
• Cooking and baking to develop life skills

The Role

As a Support Worker, you will:

• Deliver person-centred support tailored to individual needs
• Assist with daily living skills and personal care where required
• Promote independence, dignity, and wellbeing
• Support individuals to access activities, appointments, and the local community
• Maintain accurate records and documentation
• Work collaboratively as part of a supportive team
• Participate in a rota that includes evenings, weekends, bank holidays, and sleep-ins

About You

We're looking for people who are:

• Caring, patient, and respectful
• Positive, resilient, and reliable
• Comfortable working independently and as part of a team
• Confident communicators with basic IT and written skills
• Passionate about helping others achieve their goals

No previous care experiences? No problem. Full training and a comprehensive induction programme will be provided.

Essential Requirements

• Ability to communicate in Welsh is essential
• Full UK driving licence
• Willingness to work unsociable hours on a rota basis
• Commitment to achieving a Level 2 qualification in Health and Social Care
• Enhanced DBS check (paid for by CareTech)

What We Offer

• £250 Welcome Bonus*
• Recommend a Friend Bonus Scheme*
• Up to 28 days annual leave (including bank holidays)
• Free DBS check
• Blue Light Card
• Stakeholder Pension
• Free Employee Assistance Programme
• Annual Employee Awards Evening
• Employee Recognition Schemes
• Ongoing training and development
• Clear career progression opportunities, including qualifications up to degree level
• CareTech Foundation grants for family and friends

*Terms and conditions apply. Bonuses are payable following the successful completion of a six-month probationary period.

Our Values

At CareTech, everything we do is guided by our values:

• Friendly
• Positive
• Innovative
• Empowering
• Person-Centred

About CareTech

Founded in 1993, CareTech is one of the UK's leading providers of specialist social care and education services. For over 30 years, we have delivered high-quality, person-centred support to individua