Head of Transformation

Location:Ealing / Hybrid (some office attendance required)

Salary:£85,168-£95,000 (dependent on experience)

Contract type: Permanent – Full Time (35 hours per week, Monday to Friday)

DBS Level –Basic

Lead transformational change that delivers lasting impact

Are you an experienced transformation leader with a passion for delivering meaningful organisational change? Do you thrive on leading complex programmes, embedding new ways of working, and driving improved outcomes for customers and colleagues alike?

We're looking for a Head of Transformation to join our growing Transformation & Innovation function. Reporting to the Director of Transformation & Innovation, you'll play a pivotal role in shaping and delivering A2Dominion's transformation agenda, ensuring strategic programmes and business change initiatives achieve tangible benefits, improve customer outcomes, and support our long-term organisational objectives.

This is an exciting opportunity to lead a portfolio of high-profile transformation programmes across customer services, repairs and property services, working closely with senior leaders across the organisation to deliver sustainable change and continuous improvement.

Key Responsibilities

• Lead the delivery of A2Dominion's transformation portfolio, ensuring programmes are aligned to strategic priorities, regulatory commitments and customer outcomes.
• Oversee the successful planning, mobilisation, delivery and benefits realisation of complex transformation programmes.
• Lead and develop a team of Transformation Leads, Business Change professionals and Business Analysts.
• Establish and maintain robust programme governance, risk management, reporting and assurance arrangements.
• Work collaboratively with operational directorates to identify improvement opportunities and resolve systemic challenges.
• Drive adoption of structured change management approaches, ensuring effective stakeholder engagement, communication, training and business readiness activities.
• Ensure transformation initiatives are underpinned by robust business cases, delivery plans and benefits realisation frameworks.
• Partner with Enterprise Portfolio Management to prioritise activity, manage organisational capacity and align resources to strategic objectives.
• Embed continuous improvement, lessons learned and best practice across programme and change delivery.
• Provide regular reporting and assurance to Executive teams, Boards, Committees and governance forums.
• Act as a key member of the Transformation & Innovation leadership team and deputise for the Director of Transformation & Innovation when required.

More About You

• Experience working within Social Housing/Local Authority, or a similarly sector is highly desirable.
• A recognised programme management qualification such as MSP, PRINCE2, Agile or equivalent.
• Change Management qualifications such as Prosci or APMG would be advantageous.
• Significant experience delivering large-scale business transformation programmes within complex organisations.
• Expert knowledge of programme, portfolio and transformation delivery methodologies.
• Strong business change, stakeholder management and organisational development expertise.
• Proven leadership experience, with the ability to lead, motivate and develop high-performing teams.
• Excellent governance, reporting, risk management and benefits realisation capabilities.
• Strong financial management skills, with experience overseeing programme budgets and delivering measurable value.

Choosing us is easy
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

- 30 days’ holiday (Plus Bank Holidays)

- Private Medical Insurance
- Up to 8% contributory pension
- Flexible working

Inclusion at A2Dominion
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at resourcing@a2dominion.co.uk

We know some people may hesitate to apply unless they meet every requirement. If that’s you, we’d still encourage you to apply - or get in touch with us to talk it through.

At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.

This vacancy is being managed by Danny Banks. The role closes on 7th October 2026 and we reserve the right to close early upon appointment of the right candidate.