Account Manager

Posted 25 Mar 2020

Churchill Services

Three Bridges (Other)

Job Type:permanentDuration:
Category:OtherRecruiter Reference:58513/GL/TB
URL for Applications:Apply HereSalary:

This role can be based in locations in the Three Bridges area.

At Churchill, we put our people first so that they can deliver outstanding service to our clients. We recognise that our client’s environment reflects their brand and provides a better workplace for their people.  We never compromise on quality and are unrivalled in our attention to detail.

We are searching for an Account Manager  to ensure all contract cleaning standards and service level agreements are achieved to a high level within an assigned group of Transport service contracts.  

Do you have what it takes to join our team? Are you able to manage and challenge a diverse team of individuals to deliver a first-class service? Do you have a background in a commercial FM/transport related contracts operations business?

This is an opportunity for you to be part of a business, built on strong foundations, selected as a Sunday Times “One to Watch” Fast Track organisation.  We are driven to Always Do Right and we are looking for people who share our values. Our independence gives us the freedom to do what we believe in. We believe it’s our responsibility to do right by our clients, our society and our planet.

As an Account Manager  you will be responsible for:

  • The operational management and delivery of cleaning services of trains within strict SLA targets
  • Maintaining strong client relationship and high levels of satisfaction
  • Looking for opportunities for continuous improvement, cost savings and account growth.
  • To carry out ad-hoc and regular activity such as projects, reports, audits as required by and to support the Key Account Manager.

As an Account Manager you will have the following expertise and attributes:

  • Experience of operating in a commercial FM/transport related contracts operations business.
  • Resilient – some long days due to travel requirements across the network/business area contracts
  • Good prioritisation of work, time management and organisational planning techniques
  • Proactive performance management of team managers delivery services.  Appraisal skills, demonstrates ability to train direct reports and operational staff levels.
  • Health and safety qualification eg IOSH or similar.
  • Experience of working within a client facing environment.
  • Experience in all areas of Human Resource management

Our commitment to Equality. Diversity and Inclusion, we are proud to be an inclusive, equal opportunity employer and seek to attract, develop and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.

How to Apply

Apply Online