|Category:||Admin / Clerical||Recruiter Reference:||SDX/TP/RF4622/SU|
|URL for Applications:||Apply Here||Salary:||£20,000 - £24,000|
We’re really keen to hear from people with a real passion for customer service and satisfaction. Ideally you will have gained experience in a Facilities Management helpdesk environment and be looking to move into more of a specialist role.
You’ll be joining a brand-new team based at the University of Greenwich as a HelpDesk Operator and you'll be dedicated to delivering excellent customer service to our customers. This could be through telephone or email, it will be up to you to ensure we are recording, solving, or where necessary escalating the query in a timely and professional manner.
This role involves working 40 hours per week, 5 out of 7 days and the successful candidate must be available to work between 07am - 7pm Monday to Sunday as per contractual requirements.
Where we can be flexible:
About The Company
In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.