|Category:||Customer Support or Client Care||Recruiter Reference:||SDX/TP/732952/56439SU|
|URL for Applications:||Apply Here||Salary:||£30,000 - £35,000|
Do you have excellent team management and communication skills with a Facilities Management insight? If so, this is an excellent opportunity to showcase your knowledge whilst also furthering your career!
Joining a brand-new team based at the University of Greenwich, London, you will lead and support a team of four Help Desk Operators providing first line help desk support. The help desk is the first point of contact for a variety of facilities management requirements which interfaces with the Facilities Management on site teams and clients (both internal and external) so excellent communication, organisation skills and understanding of the contract is a must.
Ideally you will have experience of managing a small team within a helpdesk environment, or will have held a team leader position and see this as your next step.
Our team runs a shift pattern as the helpdesk runs 7am to 7pm, so flexibility is a must.
As part of our commitment to improving the quality of life for our employees, Sodexo offers a Flexible Benefits Scheme, allowing you to tailor a reward package to suit your needs but includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance and the ability to purchase or sell annual leave. We also have a Sodexo Discount scheme, which offers employees and their friends and family the opportunity to benefit from over 1,200 discounts from top retailers both online and in-store. Plus bonus incentiveMain Responsibilities
In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.