Job Type: | permanent | Duration: | |
Category: | Human Resources | Recruiter Reference: | 378 |
URL for Applications: | Apply Here | Salary: | |
Are you passionate about delivering outstanding client training and ensuring seamless customer experiences? Apogee, Europe’s largest multi-brand provider of managed services, is seeking a dedicated Training & Audit Consultant to join our Strategic Operations team. Reporting to the Head of Project Delivery, you will play a key role in shaping our clients' success by delivering tailored training solutions and conducting asset audits.
Key Responsibilities- Provide comprehensive training on printing, copying, scanning, and managed print services to clients.
- Conduct audits and training both online (via Zoom/Teams) and in-person at client sites.
- Tailor training plans to meet the unique needs of each client, offering on-site, remote, or documented options.
- Collaborate with project teams to design and execute customised training and audit plans.
- Resolve user queries related to software and hardware, ensuring a smooth and productive experience.
- Support the development and delivery of communication, change management, and training strategies.
- Maintain accuracy in audit reports and offer actionable recommendations to clients.