Assistant Branch Manager

Posted 14 Jun 2024


Kintore (Customer Support or Client Care)

Job Type:permanentDuration:
Category:Customer Support or Client CareRecruiter Reference:vpplc/TP/362/493
URL for Applications:Apply HereSalary:Competitive

Having direct responsibility for the hire desk and managing all aspects of the transport operation you’ll be supporting, and when necessary deputising for, the Branch Manager. Ultimately working together to ensure all aspects of the branch business are being proactively managed meeting and exceeding all company standards.

Key Responsibilities

  • Managing all aspects of the Hire Desk and the Transport operation to ensure that customers are being serviced properly whilst maintaining the highest standard of quality
  • Maintaining and developing positive relationship with existing and prospective customers
  • Management of any Customer complaints, ensuring all are addressed and dealt with effectively
  • Work with the fitters to ensure spares being ordered and equipment stock levels are maintained at the correct levels
  • Protection of the Company assets, reducing off hire time
  • Ensuring that Health & Safety requirements / initiatives are proactively managed
  • Support the Branch Manager with the management and development of the branch team

What We’re Looking For

  • Previous experience of an equipment hire business or similar operation
  • Experience of managing and developing a small team of people in a customer facing operation
  • Used to achieving daily production / delivery targets
  • Well organised and an excellent work ethic
  • Capable and willing to make operational decisions to ensure the branch meets its targets
  • A good level of computer literacy
  • A full UK driving licence

What We Can Offer You

  • Competitive salary
  • Competitive annual bonus scheme
  • Salary sacrifice pension
  • 25 days holiday, plus bank holidays
  • Additional holiday purchase scheme
  • Free Tool Hire
  • Life Assurance cover 3x salary
  • Share save scheme
  • Eye care vouchers
  • Recommend a friend scheme
  • Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
  • Cycle to work scheme
  • Long service recognition
  • My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
  • Discounts on HP products
  • EE mobile contract discount offers
  • Gym discounts
  • Health Shield (discounted premiums on health care cash plan)
  • Regit Assist 24/7 accident helpline – free joining

A Little Bit About Us

MEP Hire is a leading provider of mechanical and electrical press fittings and low-level access products in the UK. We cater to the construction, fit-out, mechanical, and electrical markets, delivering reliable solutions that meet the specific needs of our clients.

With a strong commitment to excellence, MEP Hire has established itself as a trusted name in the industry. Our focus on mechanical and electrical press fittings ensures that we deliver high-quality products that meet the rigorous standards of the construction and installation processes.

We understand the unique requirements of the construction, fit-out, mechanical, and electrical sectors. That's why we offer a comprehensive range of low-level access products, designed to facilitate safe and efficient work at height.

At MEP Hire, we prioritise customer satisfaction. Our team of experts is dedicated to providing exceptional service and support, ensuring that our clients receive the right products and solutions for their projects. We value long-term partnerships and strive to exceed expectations in every interaction.

Joining MEP Hire means becoming part of a company that values excellence, innovation, and customer-centricity. We offer a dynamic work environment where your skills and expertise will be recognised and celebrated. Together, we can make a meaningful impact in the construction, fit-out, mechanical, and electrical markets, delivering reliable and efficient solutions to our valued customers.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

How to Apply

Apply Online