Join Our First Response Group Team as a Concierge!

At First Response Group, we're offering an outstanding opportunity for a skilled Concierge to play a pivotal role in providing exceptional service, stationed at a prestigious location.

Key Responsibilities of the Concierge include:

• ☑️ Ensuring a welcoming and secure environment for residents and visitors.
• ☑️ Managing access control, greeting guests, and providing information.
• ☑️ Responding promptly to resident and visitor inquiries and requests.
• ☑️ Monitoring and patrolling designated areas for security and safety.
• ☑️ Collaborating with building management to address and resolve issues.
• ☑️ Completing reports and administrative duties.
• ☑️ Upholding the highest standards of customer service.
• ☑️ Performing light cleaning duties to maintain a tidy and presentable environment.

Requirements:

• ☑️ Experience as a Concierge or in a customer-facing role.
• ☑️ Excellent communication and interpersonal skills.
• ☑️ Ability to work independently and as part of a team.
• ☑️ Professional presentation and a customer-focused mindset.

Benefits:

• ☑️ SIA upskilling and relevant training.
• ☑️ Holiday allowance of an average of 5.6 weeks per year pro-rata.
• ☑️ Referral Scheme - earn £100 voucher for every successful referral.
• ☑️ Private Healthcare package, including GP24 and access to the Employee Assistance Program.
• ☑️ Continuous professional development.
• ☑️ Death-in-Service.
• ☑️ Statutory Pension.
• ☑️ Uniform.
• ☑️ Industry-leading pay rates.

Additional Information:

• ☑️ Must be able to work on a 4-on-4-off shift pattern on both days and nights.

Essential Skills:

• ☑️ Previous experience in a Concierge or customer-facing role.
• ☑️ Must have the right to work in the UK.
• ☑️ Fully comprehensive 5-year work/unemployment/education history screenable to BS7858.
• ☑️ High levels of written and verbal communication skills.
• ☑️ Professional and approachable demeanor.

Desired Skills:

• ☑️ Ability to work proactively and use intuition.
• ☑️ Strong attention to detail.
• ☑️ Adaptability and responsiveness.
• ☑️ Ability to remain patient and calm under pressure.
• ☑️ Ability to remain alert and aware of surroundings.

Join First Response Group today and embark on an exciting and rewarding career as a Concierge, where ☑️ We Listen, ☑️ We Respond, ☑️ We Deliver.