• You'll inspire, coach and guide a squad to ensure the delivery of outcomes to support the customer and business.
• You'll be ruthlessly customer focussed by interrogating customer insight and data to identify key customer needs whilst supporting business priorities.
• You’ll use the product vision and strategy to define and evolve objectives and key results for your squad.
• You'll input into your squad strategy and prioritise a backlog to support this with a positive value to effort ratio.
• You'll leverage the squad's skills to collaboratively discover and iterate solutions that are valuable, usable, feasible and viable.
• You'll measure and clearly communicate your product’s performance and demonstrate how this contributes to the digital and business objectives.
• You'll nurture partnerships with stakeholders and collaborate with them to achieve the product vision.
• You’ll develop and own your team’s product roadmap.   You’ll work closely with stakeholders across the business to ensure that the roadmap continually meets the overall transformation objectives and functional needs, to ultimately deliver our “Velocity” outcomes.
• You’ll work exceptionally closely with the technology teams to ensure that the solutions being delivered are fit for purpose, support the required outcomes, and can scale and adapt as the landscape changes.
• You’ll continually look to improve the ways of working, being an advocate for agile development through product centric teams – delivering value incrementally.

• Coach – Coach, mentor and provide feedback where appropriate.
• Creative – To think big and beyond the day to day. Feedback focused - Understands and applies lean principles of rapid build / measure / learn cycles.
• Collaborator – Works with peers, scrum teams and business stakeholders to maximise value created by squad.
• Customer obsessed – relentlessly campaigns to enhance customers’ lives, irrespective as to the customer being external or internal.
• Commercial – sound understanding of what creates value and what does not.
• Technically Knowledgeable – Has a thirst to understand and learn their product’s features and technical composition. Is aware of new technologies and the potential they provide.
• Aspiring – Does everything within their squad’s control to deliver what was promised and ensures operational vigilance. And understands when to push back.
• Analytical – data motivated , consuming data and insight, utilising this to make sound decisions and drive great customer experiences

• Experience as a product manager within the digital domain, delivering changes to a product that resulted in measurable value to an organisation.
• Experience defining new and modified user journeys across mobile, web and app channels.  Adding new business capabilities and driving ongoing continuous improvement in key metrics.  
• Passionate about Customer Experience, defining and delivering changes which improve the overall user experience on digital channels.
• Highly analytical, experienced working with large datasets including common digital KPI’s to identify trends and insights that result in new backlog items.

• Experienced at the systems and capabilities required to drive fulfilment operations in complex organisations.  These may include Logistics, Order management, Fulfilment, Replenishment, Inventory, Distribution and/or Warehouse management capabilities.
• Understands Agile delivery methodologies, has worked as part of a squad previously, and has understanding of the end-to-end product development lifecycle.
• Experience in working with tools such as Confluence, Jira or equivalent.
• Experience coaching and develop team members to continually improve processes, methods, and routines to optimise the performance of the squad.
• Experience working with cross-functional product squads including Developers, Testers, Analysts, User Experience, Visual Design, Scrum masters to deliver products that meet customer needs and drive business outcomes.
• Excellent communication skills, with the ability to articulate complex concepts and strategies to both technical and non-technical audiences.
• Strong analytical skills, with the ability to use data and insights to inform product development decisions and drive business outcomes.
• A deep understanding of customer needs and the ability to translate those needs into product requirements.

What we offer:

• Monthly cash car allowance or company car
• Discretionary bonus scheme
• Health Cover
• Life assurance
• Pension Scheme
• 26 days holiday (plus bank holidays)
• Free onsite parking 
• Canteen facilities
• 95% discount across the Speedy brand.
• My Staff Shop: discounts and offers for shopping etc. across many suppliers. 
• Green Commute Initiative: Work scheme for cycling 
• Vita – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management.

Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.

Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.

Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us. 

Link below to our policies in line with our ESG Governance. 

https://www.speedyservices.com/esg/governance

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.