Job Introduction

About us

Established in 2005, we’re a leading, nationwide, utilities infrastructure business, providing:

1. innovative metering and data services
2. future-proofed network construction and ownership solutions
3. low carbon service offerings.

We partner with major energy suppliers and utility constructors to deliver our services to the UK's most prestigious brands and public sector institutions.

We’re committed to inclusivity and welcome applicants from all walks of life who are legally eligible to work in the UK.

Working with us you will benefit from

A key strand to our corporate mission is to provide colleagues with high levels of job satisfaction, recognition, and personal development opportunity.

• Competitive compensation package - you’ll receive a competitive salary TBC
• Work life balance – you’ll benefit from 30 days holiday (pro rata), which increases each year to a maximum of 35 days.
• Critical injury scheme – we take safety at work very seriously. There are high levels of risk mitigation in place to keep everyone safe and we take pride in the fact our safety statistics are excellent. However, you can rest assured in the event a serious injury occurred, you’ll receive support and financial assistance.
• Down to earth and welcoming culture – you’ll be part of a friendly, welcoming, and diverse team who are really looking forward to receiving the next intake of new starts.
• Future career opportunity – as we’re a large organisation covering end-to-end, meter-to-main solutions – there’s lots of opportunity to grow and progress your future utilities career further.
•  Long-term, stable industry – this is a permanent role and you’ll be part of an innovative, financially robust organisation, with ambitious growth plans in one of Britain’s core industries.

What you'll be doing

• Lead and manage a team of coordinators to deliver efficient and effective metering/utility infrastructure projects.
• Ensuring the service level agreements are achieved and maintained through effective management of workload and resources.
• Liaising with Customers, Suppliers and Installers to ensure a seamless project life-cycle process.
• Monitor progress and resource allocation to ensure timely delivery of projects.
• Weekly/Monthly reporting, in accordance with SLA’s
• Identify opportunities for process improvement and implement best practices to streamline planning processes.
• Developing relationships with existing and new customers and service providers
• Managing resource conflicts.
• Monitoring and managing the performance and development of the team
• Monitoring and managing the quality outputs of the team in relation to customer interaction
• Managing the delivery process to ensure all aspects of planning are delivered on time, within budget
• Ensuring key customer contact points (within the process) are maintained (and documented) to ensure the required level of customer service is being delivered
• Establishing effective working relationships with supply chain partners and manage the relationship to ensure mutual commercial gain

Who you are

To be considered for this position you will have at least one to two year’s previous experience managing a team, ideally within a multi utility business, you will need to be an excellent communicator and have the ability to work on your own initiative to support and drive the team to achieve company targets.

Key Requirements

• Proven experience in a leadership role within the utilities industry, with a focus on planning and coordination.
• Sound knowledge of utility installation processes.
• Experience in preparing and managing quotations for utility projects.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
• Demonstrated ability to lead and motivate a team to achieve project objectives.
• A proactive and results-driven approach to work.