Job Type: | permanent | Duration: | |
Category: | Marketing / Products | Recruiter Reference: | bbp/TP/101/59 |
URL for Applications: | Apply Here | Salary: | Up to £70,000 depending on experience with a bonus potential of up to 30% |
As the Head of E-Commerce & Operations, you will be responsible for scaling our online presence and enhancing our operational efficiency. Your role will encompass not just strategic leadership in both online and offline trading but also oversight of critical operational functions including inventory management, logistics, and customer service to ensure a seamless journey for our customers. You will understand how online and offline channels can work together.
Responsible for two online jewellery brands and a physical retail store you will be pivotal in driving the commercial strategy, ensuring our websites & store reflect our ambition and resonate with our customer base, all while delivering on growth and profitability.
We value individuals who thrive in our collaborative culture, demonstrate problem-solving prowess, and have an inherent drive for excellence. You will develop an in-depth understanding of our products, our customers, and the jewellery industry which will inform and guide your decision-making process. Trust and integrity are non-negotiable, forming the foundation of our success.
Package DescriptionCustomer Focus:
E-Commerce Strategy:
Operational Excellence:
Market and Competitor Analysis:
Data-Driven Innovation:
Join Jewellery Quarter Bullion Ltd, the entrepreneurial powerhouse behind TheFineJewelleryCompany.com, TheJewellers.com and BullionByPost.co.uk, the UK’s number one online gold and silver bullion dealer. With a turnover of £300m annually, we have established a significant presence across Europe and the United States with our comprehensive portfolio of brands. As we continue to expand, we are seeking a strategic and experienced Head of E-Commerce & Operations to spearhead growth and enhance our online and offline operations for our dedicated Jewellery brands – TheFineJewelleryCompany.com and TheJewellers.com.
We Value:
INTEGRITY - We’re committed to earning trust, doing what is right, acting like owners, and holding ourselves to the highest standards.
AGILITY - With a focus on speed and adaptability, we value progress over perfection and are continuously learning and improving.
AMBITION - We push boundaries, make bold bets, and strive to be the best in every aspect.
CLARITY - Through straightforward communication and well-understood goals, we encourage ideas and value honesty.
EFFICIENCY - Resourcefulness and frugality are our cornerstones. We aim to extract maximum value with minimum input.
If you're excited to contribute to a growing business and resonate with our values, we would love to hear from you. Apply now and let's explore how you can make a difference at Jewellery Quarter Bullion.