Head of Operations

Posted 30 Apr 2024

Compass Group Plc

Chertsey (Purchasing or Procurement)


Job Type:permanentDuration:
Category:Purchasing or ProcurementRecruiter Reference:compass/TP/1545152/160318
URL for Applications:Apply HereSalary:Competitive Salary with bonus and pension plan

Foodbuy is a leading food procurement organisation based in the UK. With over £1bn of managed spend, we bring together the widest range of foodservice and hospitality clients on the planet to buy food, and everything associated with it. We work closely with our clients to deliver expert procurement services saving them both time and money and enabling them to focus on what really matters to their businesses.

Due to internal promotions we’re looking for a new Head of Operations within NHS Supply Chain. You will have overall responsibility and management for the Culinary and Dietetics, Marketing and Comms as well as the Project Management, audit and administration support for the contract. 
 
The overall team comprises of 8 individuals, all experts in their field. The Culinary and Dietetics Team are responsible for leading added value innovation, training and development and expert advise and guidance to our NHS Customers and wider team. The team also support the procurement process, reviewing products as well as product switching, compliance and governance. The Project Management and administrative team are responsible for supporting the total team with project and event management and support for contract audits and process control for HR and people management. Marketing and Comms are responsible for creation and managing the internal and external communications strategy for the contract and producing marketing materials and expert knowledge on customer insight. 
 
This is a Leadership role that supports the business director develop and implement the overall NHS contract strategy to deliver NHS savings and spend growth targets.

More about the role:
  • Develop and execute the NHS contract strategy in order to attain the goals of Foodbuy and SCCL (the client). 
  • Working together with the Leadership team to ensure strong effective leadership to the extended team and alignment with Foodbuy. 
  • Provide strategic advice to the Leadership Team so that they will have an accurate view of the teams performance and future opportunities to support the contract. 
  • Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development leading edge activities.
  • Communicate and maintain relationships with internal and external stakeholders including SCCL (the client) and within the healthcare market e.g., NHS Trusts and NHS England. 
  • Oversee the Project Management team to support strong performance and operations. 
  • Delegate responsibilities and supervise the work of the Operations team providing guidance and motivation to drive maximum performance. 
  • Represent Foodbuy and NHS Supply Chain: Food at Industry events and forums in ways that strengthen its reputation. 
  • Analyse problematic situations and occurrences and provide solutions to ensure trust spend retention and growth. 
  • Energise, inspire and develop the Operations Team with pace, passion and resilience. 
  • Build a high performing team culture and position Operations as a destination for talent both internally and externally.
Who you are:

  • Proven experience in a strategic role or other senior managerial position. 
  • Demonstrable experience in developing strategic business plans. 
  • Knowledge of Healthcare and or Public Sector market dynamics and forces that influence the sector. Excellent organisational and leadership skills. 
  • Excellent people management skills and focus on team development. 
  • Excellent communication, interpersonal and presentation skills. 
  • Outstanding analytical and problem-solving abilities. 
  • Experience of building strong relationships with multiple stakeholders with differing needs. 
  • A dynamic & creative leader that can define a long term vision for success whilst delivering tangible progress short, medium & long term. 
  • A collaborative team player that brings people together to deliver results. 
  • Motivates, sets the pace & inspires.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

How to Apply

Apply Online