Business Support Officer ( PA to SW)

Posted 29 Apr 2024

Staffordshire County Council

Stafford (Admin / Clerical)


Job Type:contractDuration:12 months
Category:Admin / ClericalRecruiter Reference:staffscc/TP/991/1980
URL for Applications:Apply HereSalary:£23,893 - £25,119

We are looking to appoint a Business Support Officer – PA to Social Worker on a 37 hour fixed term contract for 12 months, based in central Stafford. 

This role will work within the Fostering Service Business Support team primarily supporting the Family & Friends team.

Main Responsibilities
  • Supporting Social Workers as a first point of contact, ensuring children, families, partners and stakeholders are received with a professional/knowledgeable response to enquiries in a timely manner.
  • In support of Social Workers statutory workload, convene and attend meetings, including statutory multi agency meetings, coordinating the circulation of agendas and relevant papers, taking and distributing appropriate notes, minutes and actions.
  • Completing a range of administrative tasks ensuring compliance with business processes
  • Accurately input and maintain information systems in support of Social Workers, ensuring children’s/families/system records are kept up to date, and that the Information Performance and Engagement Team can accurately report on performance.
  • Undertake a range of financial transactions as directed including, placing orders for services/equipment, including the use of Purchasing Cards, goods receipting and maintaining associated records in accordance with Financial Regulations through the County Council’s Finance and Procurement systems.
  • Monitoring and maintaining financial records for the service in accordance with Financial Regulations ensuring that any discrepancies are flagged to the relevant team.
  • Maintaining knowledge of legislation, policies, guidance, processes and best practice relating to the service area
The Ideal Candidate

GCSE English or equivalent and an ICT qualification are essential for this position.

Two years office experience and experience of using a computer-based information system are also desirable as well as experience of minute taking and experience of working within a team.

Good written and oral communication skills, an ability to undertake a number of areas of work, an ability to interpret, format and accurately present information, time management skills and experience of working to deadlines are also all desirable.

For further information about this role please contact Anna Elkin anna.elkin@staffordshire.gov.uk

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 

How to Apply

Apply Online