Continuous Improvement Manager

Posted 26 Apr 2024

Staffordshire County Council

Stafford (Medical or Health)


Job Type:permanentDuration:
Category:Medical or HealthRecruiter Reference:staffscc/TP/20755/1959
URL for Applications:Apply HereSalary:£42403 - £46464

Are you passionate about continuous improvement and dedicated to making a positive impact? Staffordshire County Council's Children and Families Directorate is seeking dynamic and experienced professionals to join our Improvement, Performance and Engagement Team (IPET) as Continuous Improvement Managers.

We are seeking to fill two roles (one permanent and one fixed term until 31st March 2025) to join IPET: a multi-disciplinary team within the Children and Families Directorate whose purpose is to turn information into intelligence to improve performance and outcomes for children and families.

Main Responsibilities

As one of our Continuous Improvement Managers (CIM) you will work as part of a team to support the Continuous Improvement Partners (CIP) in providing guidance and support on continuous improvement activity across the Children and Families system; and ensure that we are joined up in delivery. You will also take the responsibility for the delivery of a discrete area of the team’s operations such as policy and procedure management, project management approach, or auditing.

The post holder will play an important role in the development, design and delivery and quality assurance of major change and improvement programmes. You will develop strong and effective relationships with directorate colleagues, senior colleagues and partners to ensure we deliver continuous improvement the improves outcomes for service users and supports us to achieve our one system vision.

This is a pivotal role in ensuring we continue to improve the quality and efficiency of our services to improve the outcomes of children, young people and families.

The Ideal Candidate

We are looking for individuals who are keen to make a positive difference for children and families. The ideal candidate will strike the right balance between coaching and supporting colleagues and providing challenge and support to continually improve. They will have the following skills and experience:

  • Collaboration: you will need the ability to engage & build relationships with people from a range of backgrounds and you’ll have experience of working with partnerships with good communication, negotiation, and interpersonal skills to build and maintain strong working relationships 
  • Influence: have the ability challenge and influence performance using data and intelligence with a clear focus on outcomes & impact for our children and families
  • Facilitation: have strong facilitation skills and be an advocate for co-production to ensure community engagement and commitment
  • Organisation: have strong project and programme management experience
  • Committed – you will be able to work effectively as part of the team to deliver our objectives and outcomes, with a high level of personal drive and integrity, and be committed to proactively solving problems and developing innovative solutions to improve outcomes for our children and families.

If you’d like to discuss the roles in more detail, we’d love to hear from you, please contact either:

Paul Doherty paul.doherty@staffordshire.gov.uk or Lucy Kendrick lucy.kendrick1@staffordshire.gov.uk

It is intended that interviews will be held on Friday 24th May 2024. 

Please note that the job description is currently part of a consultation process and may change as a result.

The closing date for these vacancies may be brought forward if we receive a high number of applications. Therefore, if you are interested in applying, it is recommended that you complete your application well in advance of the closing date.  

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 

How to Apply

Apply Online