Job Type: | permanent | Duration: | |
Category: | Customer Support or Client Care | Recruiter Reference: | MP-53865-708 |
URL for Applications: | Apply Here | Salary: |
Head of Region
Full-Time, Permanent
North London
About Us:
At Dignity, we are dedicated to supporting families and communities during their toughest moments. From funeral homes to service chapels, cemeteries to crematoria, our presence across North London is a beacon of comfort and care. We create compassionate experiences that uplift and support, making a meaningful impact in the lives of those we serve.
Your next role:
Reporting to the Chief Operating Officer, your role as Head of Region is to drive financial success and operational excellence in your designated area. Your main mission is to achieve our annual EBITDA objectives by increasing volumes and market share while closely managing costs. You'll oversee multiple end-of-life establishments, ensuring every aspect of our operations, from front-of-house to back-of-house, is optimised for growth. It's not just about the short term – you'll also craft and execute long-term strategies for sustainable growth. Leading and supporting a team of Business Leaders, you'll guide them to achieve their goals and deliver top-notch customer service. With your guidance, coaching, and data-driven decision-making, you'll ensure effective execution of plans and optimise our overall performance.
Your key responsibilities:
Your experience:
Your compensation & benefits
What are the next steps?
If you are interested in learning more about Dignity Plc, please feel free to visit our website at https://www.dignityfunerals.co.uk. Alternatively, to be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity, and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
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