Job Type: | permanent | Duration: | |
Category: | Customer Support or Client Care | Recruiter Reference: | tarmac/TP/119/5618 |
URL for Applications: | Apply Here | Salary: | Excellent Salary + Bonus + Benefits |
At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.
We are currently looking for a Customer Interaction Agent to join our friendly team at Tarmac Hendy site in Miskin, Rhondda Cynon Taf, Wales. Office based, this role is commutable from Pontyclun, Penarth, Cardiff, Barry, Bridgend, Port Talbot, Maesteg, Merthyr Tydfil, Cwmbran, Newport and the surrounding areas.
Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds, therefore prior technical experience isn’t always necessary for success.
Main ResponsibilitiesReporting to the Customer Service Supervisor the role of Customer Interaction Agent will be the initial point of contact for customers who are looking to place orders for our various building material products.
Your role as a Customer Interaction Agent will include:
The ideal candidate for the role of Customer Interaction Agent will have proven customer service experience gained within a manufacturing or production environment or similar role, engaging with stakeholders.
Suitable candidates for the role of Customer Interaction Agent will have:
Good customer service always starts with a human touch. Whilst customer service experience is preferred for this role, the most important qualities for candidates are confidence, willingness to learn and a positive attitude to work. Success in this job may result in the chance for career progression into other roles.
Why UsIn addition to the role of Customer Interaction Agent we offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits:
Interested? Why not click here to find out more? Go on… are you ready to build your future?
Tarmac, a CRH company, is an equal-opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.
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Tarmac Trading Limited