We are Hestia. We make a difference. 

At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain independence. 

The service you will work in….

Our service aims to provide holistic, trauma informed care and support to women and children, to re-build their lives and begin their recovery journey. This position covers our domestic abuse and complex needs refuge. We have 8 domestic abuse accommodation based services across Wandsworth & Richmond, alongside a community based service. 

Section 7(2) b & e of the Sex Discrimination Act 1975 applies to this position. This post requires female applicants only.

A day in this role looks like….

As a Team Leader at Hestia, you will play a crucial role in our Domestic Abuse Service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

• To ensure that a seamless service is being deli vered by working closely with other support providers to have a joined up approach to addressing support needs.
• This will include joint working with GPs, health visitors, schools, counselling services, housing, the Police and any other agencies likely to be delivering support services to the service user together with the Service Manager work on creating a truly co-produced service.
• Ensure that women, young people and children are fully involved in the review, planning and delivery of the service and that they receive the support to do so. Every opportunity should be provided to develop their independent living skills either within the service or within their local communities​.
• Ensure that Individuals have relevant information about service user activities including information on Hestia's Service User Forum, The Better Lives Forum​.
• Provide monitoring information, both internally and externally, as required​.
• Ensure that all records are kept up to date and are stored in a secure and confidential manner​.
• Carry out regular file checks and to ensure that all information held is accurate and up to date​.
• Take part in supervision and appraisal, and take up opportunities to learn within the team, organisation and externally​.
• Participate in the out of hours emergency on-call rota​.
• Identify and make links with existing projects in the community, to develop joint DA training and awareness where appropriate​.
• Attend meetings or forums addressing the needs of women, young people and children who have experienced domestic violence​.
• Work alongside colleagues to organise in-house training and information sessions on a range of issues for community services.

Why Hestia?

Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of o ur team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

• Experience of promoting and developing service user involvement/co–production​.
• Ability to manage staff​.
• Experience of working within a multi-agency setting​.
• Awareness of risks associated with domestic violence in a working environment​.
• Excellent knowledge of the impact of domestic abuse on women and children​.
• Knowledge of legal, statutory, regulatory and good practice requirements applicable to the provision of supported housing​.
• Working knowledge of the relevant housing law and welfare benefits that apply to women and children using the service​.
• Knowledge of legal remedies available to women experiencing domestic violence​.
• Highly developed interpersonal, written and oral communication skills and ability to manage complex tasks in clearly defined time frames (including accurate records, reports, case notes and interpersonal communication)​.
• Knowledge and understanding of safeguarding issues and ability to address them appropriately​.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer…

Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operat e a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.