| Job Type: | permanent | Duration: | |
| Category: | Customer Support or Client Care | Recruiter Reference: | SR1704 |
| URL for Applications: | | Salary: | |
Job Title: Self Store Manager
Location: Bradford
Sector: Engineering
Type: Permanent
Salary: £ Negotiable - To be discussed at initial registration
Sutton Recruitment are accepting applications for an experienced Self Store Manager to join a leading global storage solution provider, dedicated to offering innovative and reliable storage options worldwide.
The client allows businesses and consumers to store anything, anywhere, in flexible, safe and responsible ways.
With a legacy dating back to the 1980’s, they have revolutionised the global storage industry and evolved into the world’s largest family-owned containerised storage solutions company.
An extensive presence spanning 90 countries, offering a comprehensive range of storage options through six distinct brands. From self-storage to temperature-controlled facilities and dry storage, catering to a wide range of industries such as pharmaceuticals, food, and renewable energy.
The Company currently operates globally with 24 sites in the UK with further growth anticipated.
The Self Store Manager role on offer is a varied role.
Overview of the Self Store Manager;
The Self-Storage Manager is responsible for overseeing the day to date operations of a self-storage facility or facilities, if more than one site they will be within a reasonable commutable distance of each other. They are tasked with ensuring that customers have access to their stored items at all times, as well as maintaining an organized and clean space for all of its customers taking into account their health, safety and welfare at all times.
Tasks and Responsibilities within the role will include, but not be limited to:
• Communicating, in person or via telephone with any potential, new and / or existing customers about rates, answering questions about rental terms and conditions, and resolving any customer service issues that arise during daily interactions with the Company and the facility / facilities.
• Ensuring that all new, potential and existing customers are treated with courtesy and professionalism at all times.
• Managing the day-to-day operations of the facility or facilities including ensuring that the property is secure at all times.
• Management of the Aged Debt for all of the facilities customers, taking payment as and when necessary and chasing up payment as and when necessary.
• Conducting regular inspections of the facility to ensure it is clean and well maintained.
• Maintaining accurate records of all transactions and activities related to facility operations, including maintenance, repairs and legally compliant checks are carried out, such as PAT testing / fire equipment testing, five-year fixed wire inspections, etc.
• Ensuring that all company health & safety policies and procedures are followed.
• Ensuring all GDPR Policies are adhered to.
• Ensuring that the Companies ISO policies and procedures are adhered to.
• Any other duties commensurate with the role.
Requirements of the Self Store Manager;
• Exceptional Customer Service Skills are key to this role.
• Pleasant personality, where nothing is too much trouble.
• Excellent written and verbal communication skills.
• Adaptable to change and able to work well under pressure.
• Problem solving and organisational skills.
• The first point of contact for the managed facility to represent the Company in a professional manner.
• Willingness to assist where necessary and to progress within the business.
• Good attention to detail.
• Excellent computer literacy across all Microsoft disciplines.
• Self motivated and be able to self-manage as this will be a lone working role for the majority of the time.
What’s on offer;
Workplace: The candidate will be located within a daily commute of sites in the Bradford and Halifax area.
Start date: As soon as possible.
Salary: £Negotiable - To be discussed at initial registration
Bonus: Discretionary annual bonus paid twice yearly.
Holidays: 25 days per annum.
Life Assurance: Day 1 benefit – 4 x salary.
Health Insurance: After 3 months continuous employment and on the next entry point of either April or October.
Salary Date: On or before 25th of each month.
Salary review: Biennial in May.
Company Equipment: Laptop / Mobile / use of company vehicle
Driving Licence: Must have full clean driving licence.
Hours of work: Monday to Friday – 37.5 hours per week 8.30am – 4.30pm – 30 minute lunch.
Sutton Recruitment Limited offer a professional and personal service within recruitment. Our experienced consultants work closely with both candidates & clients to ensure the best possible outcome.
If this role is not suitable for you, we would be happy to have an informal discussion regarding any future opportunities.
While we aim to respond to every applicant, on occasion this is not always possible, therefore, if you have not heard back from us within 14 days of applying, please do get in contact with us.
This vacancy is advertised on behalf of Sutton Recruitment Limited who operate as an Employment Business. Sutton Recruitment Limited is an Equal Opportunities Employer.