CLIENT BANKING ANALYST

FULL TIME & PERMANENT

HODDESDON based, Monday to Friday

Salary: £23,480

Residential Management Group (RMG), with more than 100 years of successful property management experience, is one of the UK’s largest and most respected property management companies and we are continuing to grow!

We have a new opportunity for a Client Banking Analyst to join the team based in Hoddesdon (EN11 0DR), to ensure that all client money and banks accounts are correctly controlled and accounted for and that money is processed in accordance with set deadlines.

If you enjoy working in a results driven, customer focused environment, this could be the role for you! This is an excellent opportunity to join us at an entry level and develop you’re skills, or for an experienced professional to add value to a growing team.

What skills and experience could make your application stand out? Experience within an Accounts Payable / Accounts Receivable role or within banking reconciliation with experience of query resolution, is highlight desirable.

What are some of the tasks you will be doing day to day?

• Complete all client money controls within set SLA’s.
• Ensuring all urgent payment requests are dealt with within 24 hours
• Processing of client Direct Debits
• Adjustments to tenant’s accounts are processed in relation to queries/banking issues.
• Responsibility for dealing with queries resulting from the processes/controls around client monies and systems from both internal and external sources.
• Delivers concise and complete information to their audience when requested or in accordance with service level agreements
• Is able to provide support and guidance to internal/external customers in relation to banking activities and controls.
• Collects and compiles data from relevant sources, which support a resolution to the problem.
• Demonstrates sensitivity towards clients and maintains confidentiality around personal information and client data.
• Responds accurately and in a timely way to clients request
• Builds and maintains productive relationships with clients through strong communication, reporting and accuracy of work.

What are we looking for from our Client Banking Analyst?

• Strong attention to detail
• Ability Microsoft office competence, with Excel to intermediate level as a minimum, plus data manipulation skills
• Good, concise communication skills (written, verbal and listening)
• Good organisational skills, with the ability to prioritise your own workload to ensure deadlines are met
• Solid teamworking and relationship building skills
• financial information to non-financial stakeholders
• GCSE’s in Maths & English

What does RMG have to offer you?

• A 37.5 hour working week with a salary of £23,480
• 25 days holiday plus all Bank Holidays plus never work your Birthday!
• Potential to be rewarded with 2 additional days annual leave
• Two paid volunteer days per year
• Free onsite parking
• Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
• A career with RMG! 57% of our employees moved into new roles in 2023, we take pride in supporting employee development!

• Sponsorship for study and professional qualifications (up to 5 study days)
• Pension scheme and Life assurance (4 x annual salary)
• Free Gym Membership at Places Leisure
• As part of Places for People Group (RMG’s parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!

Ready to join us? Apply now and be part of our exciting journey!