We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

At Coventry City Council, we are embarking on an incredible journey to create a brighter future for Coventry's children. As a 'Good' Local Authority, we believe in pushing boundaries and delivering excellence for children and families. Our vision is clear, and our social workers are unwavering in their commitment to putting children and families at the centre of their practice. 

Be part of our inspiring team, making a meaningful difference in the lives of Coventry's children. Together, let's create a nurturing environment where every child's potential can flourish.

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. 

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

As our Operational Support Officer you will be part of our Family Valued Team and Participation Team, providing daily administrative support for both.

Family Valued launched in Coventry in April 2021, as part of the Department for Education’s Strengthening Families, Protecting Children Programme. The aim of Coventry Family Valued is to embed a culture of relational and restorative practice, working ‘with’ families, rather than doing ‘to’ or ‘for’ them. The Family Valued Team are instrumental in supporting this work to progress across Children’s Services and the partnership.

There are three-spires of Coventry Family Valued which are key to how we work ‘with’ children, young people and their families. These are:

• Child Friendly Cov
• Family-Led Decision Making
• Relational Practice

Child Friendly Cov is our commitment as a whole-city to making Coventry the best city in the UK for children and young people to live and grow-up in. Within Children’s Services, the Participation Team co-ordinate Child Friendly Cov activities and events, working with teams across Children’s Services, the partnership and local businesses.

As our Operational Support Officer, your key tasks will be: 

• Dealing with enquiries and making enquiries on behalf of the team
• Data entry
• Minute-taking
• Finance
• Managing bookings for workshops and events
• General office duties
• Any other administrative duties required

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
 

We are looking for someone who:

• Has a flexible approach
• Has strong organisational skills and the initiative to prioritise their own workload
• Thrives in a busy and diverse environment
• Has great attention to detail along with excellent communication skills

Does this sound like you? Then we want to hear from you!

If you would like an informal discussion about this role please contact Hannah Bedford, Family Valued Programme Manager (hannah.bedford@coventry.gov.uk) 

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.

Interview date: Monday 13^th May 2024

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies