Service Contract Lead 

Fixed-Term Contract until June 2025 

Location: Liverpool

Salary: £25,000 - £30,000 & range of excellent employee benefits

Monday – Friday

Sodexo has a great opportunity for a Service Contract Lead to join our established team working with our clients based in Liverpool.

Joining our team at their pharmaceutical site in Speke, you will deliver a consistent level of quality service and accuracy across all Service Contracts within the company’s standards to the contract specification and agreed KPI performance, qualitative and financial targets and assist in internal and external audits, providing relevant information as required in a timely manner to ensure KPI, EHS & Quality compliance at all times.

The Service Contract Lead role will also involve the management of small projects local to the site. Ranging from service & process improvements to facility upgrades, planning and hosting Service Contract review meetings to liaising with vendors directly to ensure safe and efficient project delivery and identifying new opportunities for business growth and improvement.

Ensuring all Service Contracts comply with Quality and EHS regulations and requirements, you will be responsible for reviewing and managing all vendors used by the Sodexo Team at the Speke site. You will also ensure all Service Contracts comply with Quality and EHS regulations and requirements

Working in an environment that fosters innovation and supports your professional growth, this is a real chance for you to become a valued member of our team, where you can act with purpose and thrive in your own way. 

About You 

Experience and knowledge requirements for this role: 

• An understanding of contract scope, including payment mechanisms, procedures, variation control and their importance to managing a site and the services provided including the ability to calculate the rewards and penalties of meeting or not meeting set KPI’s
• Develop and manage the service contract database, ensuring visits have gone ahead on time and Sodexo have been invoiced accurately and efficiently in accordance to agreed budget
• Liaise with suppliers & service providers to obtain all required Risk Assessments, Method Statements, and training evidence to meet with all H&S requirements
• Implementing agreed initiatives and projects within specified lead times 
• Proven financial acumen, ability to work to a budget with experience of cost savings achievements and provide support and cover to Finance Admin raising POs as required
• Able to self-prioritise and mange workload to achieve demanding deadlines 
• Ability to understand data, spot trends, prepare reports and build strong relationships with Client and Vendors and 3rd party suppliers
• Deliver agreed projects meeting QSHE, Financial and business expectations
• Willingness and ability to be trained in any skills gap with positive approach to learning in role
• Sodexo ambassador promoting diversity and inclusion, employee engagement, stop hunger initiatives and organise & promote social value and wellbeing initiatives 
• Communication, organisation, presentation and negotiation skills with awareness of GxP (beneficial)

What we offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you. 

In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Wide range of Employee benefits
• Access to ongoing training and development programs
• Countless opportunities to grow within the company

About Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Ready to be part of something greater? 

Apply today!