Casual Funeral Service Operative 

Casual – As & when required

Robert Ayling Funeral Directors, Guildford

£10.94 per hour + on-call ancillary payments

At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness and care. 

We offer a range of challenging and rewarding roles for caring individuals across the funeral profession and we continually invest in our staff, premises and vehicles so that we can ensure clients and their loved ones receive the highest standard of care. Every day, we want to exceed our customers’ expectations, and we aim to do this by persistently delivering excellent client service through the continued dedication of our people.

Robert Ayling Funeral Directors in Guildford is honoured to serve the Surrey community, providing expertise and compassion in times of need. We can arrange a special funeral for your loved one.
 

What Will I Be Doing as A Funeral Service Operative? 

As a Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families. 

Some of our posts will require you to assist our on-call rota at night and the weekend, though this will be fully discussed with you throughout the recruitment process. 

Other duties will include: 

• Preparing and ensuring the cleanliness of vehicles 
• Aid with bringing the deceased into our care 
• Being part of the funeral service by bearing the coffin and driving company vehicles 
• Assisting the Funeral Director with pre-funeral checks including route planning and address checking.  

What Do I Need?

• A full UK driving licence 
• Good level of physical fitness, as this role will involve heavy lifting duties 
• The necessary documentation for a basic DBS, reference & driving licence check. 
• Pride in your appearance, ensuring you are always professional 
• A caring and empathetic nature 
• The determination to deliver excellent client services

Advantageous: 

• Previous experience in the industry, though this is not required, as full training will be provided. 

Dignity Plc is an equal opportunity employer where we celebrate diversity across our business. We are committed to creating an inclusive environment for all our employees; therefore, all our employment decisions are assessed based on qualifications, merit and business need. 

Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). 

Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy).  Further details will be explained to you throughout the recruitment process. 

Equality, Diversity and Inclusion Statement

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.