Operations Assessor (6 month temporary role)

37.5 per week available
£40,000 per annum

Do you dare to make a difference?

We are looking for a temporary Operations assessor to join our expanding team at National Care Group.

Main Duties & Responsibilities

• Support current management in quality delivery, assessing and reporting on system usage, data and quality measures to ensure full compliance.
• Responsible for assessing care services and care records  and working with managers to highlight improvements required to provide outstanding service delivery.
• Maintain skills and knowledge regarding regulatory compliance in order to assess services against regulatory requirements.
• Assess and monitor the completion of audits on behalf of the Operations team and ensure audit results are triangulated and acted upon.
• Assist Regional Managers in all aspects of quality and business improvements through action planning and working closely with Quality Assessors.
• Develop positive working environments and professional mechanisms to provide feedback.
• Ensure a culture of continuous improvement is embedded across services
• Support with day to day governance
• Ensure National Care Group’s vision and values are always adhered to.

Skills & Abilities Required

• Have a value base which is consistent with that which underpins NCG
• A positive, can-do attitude.
• Proactive and professional and able to deal with people at all levels
• Flexible in relation to work location
• Have strong and proactive people management skills
• Experience of auditing and assessing operational care delivery
• Exceptional communications skills.
• Experience of working with individuals with learning disabilities, neurological conditions, mental health
• Able to work as part of a wider team

Essential Requirements

• Experience of working within Care Quality Commission (CQC) guidelines
• Excellent written/verbal communication skills

Desirable Requirements

• Two years' experience working as a Registered Manager
• Institute of Leadership and Management Level 5 qualified

Apply today or email jason.kenyon@nationalcaregroup.com