We are looking for an organised Referrals Coordinator with a passion for making a difference to others. 

You’ll be working 40 hours a week, Monday to Friday between 9am-5pm, at Cygnet Hospital Colchester, helping ensure the safe and smooth running of services for the people in our care. 

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel, and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.

With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Your day-to-day... 

Provide efficient administrative systems to support the referrals, admission, and discharge process, as well as key local and contract compliance reports across the hospital
Administrative support for data and information systems regarding the referrals, admission and discharge process and ensure these systems are kept up to date with accurate patient information
Create daily and weekly reports for referrals, admissions and discharges and ensure these are sent to the MDT
Complete monthly and quarterly local and contract compliance reports and liaise with other teams throughout the hospital (HR, finance, clinical staff) to ensure correct information is inputted and submitted within the deadline
Provide any other administrative support for the Quality and Compliance team, including keeping patient and carer welcome packs up to date, developing newsletters, minuting meetings and collating action plans  
Provide cover for the Quality and Compliance Coordinator as required
Other reasonable administrative duties for senior managers as and when needed

Why Cygnet? We’ll offer you…

Strong career progression opportunities 
Expert supervision & support
Employee referral scheme
Pension scheme
“Cycle to work” scheme & employee discount saving

You have... 

Excellent interpersonal skills
Experience of utilising common IT software systems, Word Processing, Spreadsheets and Databases
Ability to set up efficient administrative systems for large numbers of work streams
Experience working with electronic patient clinical records and databases
Ability to work on own initiative and to deadlines
An ability to minute complex meetings
Knowledge of CQC, KLOEs, and CQC compliance.
Experience working with electronic patient clinical records and databases
Ability to form and maintain professional relationships with a range of individuals, both internal and external to the hospital
An ability to collate and communicate complex information, including sensitive and confidential information
Ability to communicate with key external stakeholders

Successful candidates will be required to undergo an enhanced DBS check.

If you are interested in this role please apply below or email your CV to TeriStansbie@cygnethealth.co.uk.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.