Position: Property Manager

Location: Home Based/Colchester

Working Hours: 09:00 – 17:30, Monday - Friday

Salary: Competitive

About EWS Property Management:

Formed in 1990, EWS Property Management provide residential management services across the East of England. EWS are proud to comply with all RICS Service Charge Codes of Conduct and industry best practice.

All our specialist teams provide a range of unique services, in which many individuals have achieved Academic Recognition. Our teams receive regular training and development opportunities and are encouraged to stay up to date with development and industry legislation.

EWS Property Management is part of the Trinity Property Group, an Odevo Group Company.

Benefits:

The company offers various benefits, including:

• 24 days annual leave for work-life balance.
• Discounts on shopping and services through Perkbox.
• Employee Assistance Programme for confidential support.
• Hybrid and flexible work opportunities.
• Financial support for personal development.
• Opportunities for career growth.
• Recognition incentives.
• Cycle to Work scheme for a healthy lifestyle.
• Employee Referral Scheme for potential bonuses.

Job Description:

The role of Property Manager is responsible for the day to day management of a portfolio of developments in and around the Norfolk/Suffolk areas. Key responsibilities and tasks include:

• To carryout development inspections as necessary to ensure the Companies’ responsibilities are met.
• To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
• To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required.
• To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
• Ensuring Customer complaints are resolved effectively and in a timely manner.
• To liaise with our Accounts department to ensure accurate financial management of the development.
• Source, Appoint and Manage competent trade persons to undertake works across the portfolio.
• To ensure all works undertaken by contractors are of suitable quality and cost effective.
• To ensure all Health & Safety and Industry legislation is adhered to.

Qualifications and Skills:

Candidates for this position should have the following skills and qualifications:

• At least 2 years’ experience in the residential property management sector.
• A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels.
• Must have a full UK driving license.
• Must have intermediate computer skills in Microsoft packages.
• Previous experience of contract management.
• Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines.
• Attention to detail, whilst having the ability to keep perspective and make informed decisions.

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit EWS Property Management on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number #LI-EJ1.