Cleaning Account Lead – London and Southeast

Salary £50,000 - £60,000 depending on experience.

We are looking for a Cleaning Account Lead to manage a large transport contract based from St Pancras with travel to Ebbsfleet, Stratford, and 3 smaller sites in Southeast. You will manage a team of 4 Duty Managers to ensure cleaning standards are met and maintained to the highest level. No two days will be the same. When you’re dealing with people there’s never a dull moment, and you’ll use your strong interpersonal skills to support and develop your team. 

As Account Lead, you’ll be:

• Managing the operating profits and gross revenues, providing outstanding leadership, management, and direction to your team whilst maximising business opportunities and showing a hands-on approach
• Maintaining strong client relationships with high levels of satisfaction
• Providing and maintaining the quality-of-service delivery
• Managing, recruiting, and coaching local service teams
• Hold regular contract and specification review meetings with customers.
• Responsible for ensuring Health & Safety procedures and legislation is adhered to
• Looking for opportunities for continuous improvement, cost savings and account growth.

As Account Lead, you’ll have:

• Strong client management and people management skills
• Confident producing financial reports and analysis.
• Commercial analysis and resolution proposing capability
• Proven track records of performance growth within a previous role.
• Able to multi-task and work in a pressurised environment, able to use time proactively to ensure that potential problems do not surface
• Exceptional ability to get on well with people, whilst not letting this compromise ability to make and take necessary tough action.
• Working knowledge of Health and Safety systems in the cleaning industry
• Inspire people and encourage them to want to “go the extra mile”.
• Innovative and think outside of the normal working methods to inspire changes
• Experience or ability to support mobilisation and demobilisation of sites.
• Computer literate with the ability to effectively use Microsoft Office package and databases.

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

The good stuff

• We are employee-owned, making you a beneficiary of our future success
• Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development & apprenticeship opportunities to grow and progress your career
• Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
• All year-round recognition and annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help..