| Job Type: | permanent | Duration: | |
| Category: | Customer Support or Client Care | Recruiter Reference: | YHG/TP/49821/2017 |
| URL for Applications: | Apply Here | Salary: | £35,493 – £37,268 |
Job Title: Foyer Operations Manager
Salary: £35,493 – £37,268
Contract: Permanent
Location: Coops Foyer, Wigan
Weekly Hours: 35
So…. What is this role exactly?
This is an exciting opportunity for an Operations Manager at Coops Foyer in Wigan.
Foyers provide a safe, nurturing, and inspiring place for young people aged 16-25 to live, learn and transition to independent adulthood.
You will be responsible for developing and managing the Foyer service to ensure high-quality housing, support, and personal development opportunities to our younger customers. You must ensure the service complies with the commissioned contract requirements and the Foyer Federation accreditation standards.
It’s a great time to join the Foyer team in Wigan as we are in the process of planning and building a brand-new Foyer a short distance away from the current service at Coops Foyer. The service has been accredited with the highest grade possible and highly thought of in YHG and the national Foyer network. Imagine what the service will do with a new innovative building!
We’re looking for a person who is passionate about young people, and who thrives in a fast-paced environment where two days are never the same! You will have experience of engaging others with energy and leadership, and will have an unshakeably positive, can-do attitude with a high level of resilience.
What will my working week look like?
The role is a 35-hour week spread flexibly Monday to Friday to compliment the team rota and the needs of the young people. One day you could be doing a 9am to 5pm, on another day this could be 12 noon to 8pm. Occasionally there could be weekend working and you will also be responsible for doing paid on call on a rota basis.
What will I be responsible for doing?
First and foremost, you will manage and lead a multi-disciplinary team to deliver an excellent service. You will oversee the housing, learning and support functions within a building that provides accommodation and community and learning facilities. Building management, safety and compliance is a key part of the role.
One of the great things about this role is providing a safe and secure environment that considers young people’s circumstances, the barriers they’re currently facing, and the dreams and aspirations that will shape their future.
Being able to adapt to an ever-changing diverse community and lead your team to be the best they can be every day is key.
And what would make me stand out from the crowd?
To be a successful as Operations Manager, here at YHG, you will have….
Ideally you will be a
This role is a rewarding and stretching role that gives you the opportunity to work with and positively influence young people who are facing challenging circumstances.
This role also offers genuine progression opportunities across Your Housing Group, The Foyer Federation network and gaining the Chartered Institute of Housing Level 4 qualification.
If you feel this could be the right role for you, we would love to hear from you!
For more detail on the role, please review the role profile available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers
That all sounds great, what’s in it for me?
In return we offer £35,493 – £37,268 for a 35-hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance.
Although you are based at Coops Foyer you will have access to Youggle House – our wellbeing, social, collaboration and meeting space in Birchwood, Warrington - you may be asked to travel to Youggle House to meet up with your wider team.
On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.
For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.
And who are Your Housing Group?
Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.
As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.
We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.
Additions
This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and will require the post holder to carry out ‘Regulated Activity’ as defined under the Safeguarding Vulnerable Groups Act 2006. Therefore, as part of Your Housing Group’s pre-employment checks, successful applicants will be required to complete a satisfactory Enhanced DBS with barred list(s) check.
Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for anyone who resides in a Your Housing Group property and any applicants who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG1