Job Type: | permanent | Duration: | |
Category: | Admin / Clerical | Recruiter Reference: | RF-010864-FY24V5 |
URL for Applications: | Apply Here | Salary: | up to £24,840 per annum |
What We Are Offering:
Your role as a Helpdesk Advisor:
We have a fantastic opportunity for a dynamic and enthusiastic individual to become a vital part of our established Helpdesk Team as a Helpdesk Advisor, aiding in the delivery of our professional services contract.
Reporting into the Helpdesk Team Leader, our team of advisors are the backbone of our function, providing seamless support to our 170 sites for any maintenance issues they are facing. As a Helpdesk Advisor you will centre your attitude around providing excellent customer service whilst using your intuition and logic to provide quality and consistent support to various internal and external stakeholders.
Whilst the role is varied and you can be expected to carry out a variety of tasks, overall, you will be expected to do the following:
Join us at Sodexo and become an integral part of our dynamic Helpdesk Team!
Please see the attached job description for a more detailed list of the main responsibilities.
The Ideal Candidate:
This role is a great opportunity for someone coming from a strong customer service environment with an interest in facilities management or someone wanting to continue developing their advisor competencies in a new environment. Whilst some experience in facilities management would be advantageous, we would still encourage you to apply if you meet the following criteria:
If you feel you have what it takes to become a successful member of this team, apply today!
Why Join Us?
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.