Job Type:	permanent	Duration:
Category:	Customer Support or Client Care	Recruiter Reference:	WH2MB
URL for Applications:		Salary:

Customer Service Advisor

Sherburn in Elmet

Monday to Friday 0800am - 1630pm

We are currently recruiting Customer Service/Sales Advisors to join our client's team in Sherburn in Elmet.

Main Responsibilities:

Dealing with incoming calls; advise customers on products
Dealing with all aspects of customer services - chasing deliveries, arranging collections, arranging credits
Processing sales orders
Liaise with external teams
Build business relationship with external customers
Liaise with customers on delivery re-scheduling and re-sourcing if required
Maintain and monitor own Client base
Upselling where possible

Skills Required:

Customer focused
Customer service experience
Excellent IT skills, Microsoft office, Excel
Excellent communication skills both verbal and written
Excellent listening skills
Have a proactive approach, working in an agile business
Microsoft Office applications, Excel, PowerPoint, Word etc, preferable
Skills
Customer Service