Job Type: | permanent | Duration: | |
Category: | Admin / Clerical | Recruiter Reference: | exclusive/TP/230895/6214 |
URL for Applications: | Apply Here | Salary: | £25,263 plus fantastic benefits |
In a Nutshell
We are actively seeking a Guest Services Assistant who will deliver exceptional service throughout the entire guest journey. You’ll be the first to greet our guests so strong customer service skills are a must!
Rooming our guests on arrival and providing them with information on the hotel, local amenities and services will be key tasks in this exciting role.
Package DescriptionAnd now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
· Competitive salary, benefits and we pay above the Real Living Wage Employer.
· 30 days holiday (increasing with length of service)
· 50% Discount on food and beverage across all Exclusive properties
· Really big discounts of room nights across all Exclusive properties
· PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
· Meals on duty provided for free
· Recognition and rewards scheme
· Access to our learning platform including great training and development programs.
· Free gym access + where available dedicated classes.
· B Corp accredited and commitment to improving our People, Product and Planet.
· Free downloads to newspapers, magazines and books
· Cycle to work scheme
Main ResponsibilitiesLots to do, but lots of fun
The Guest Services Assistant will be responsible for ....................
Are you right for us?
Out ideal Guest Services Assistant will have:
Are we right for you?
We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for