About Uniserve: As a distinguished, dynamic international freight and logistics company, we are at the forefront of global trade, operating in key marketplaces such as Europe, China, Southeast Asia, and the Indian Subcontinent. Our team of dedicated logistics specialists manage bespoke solutions for some of the World’s best-known brands.

We pride ourselves on fostering a dynamic work environment that encourages creativity, collaboration, and continuous learning.

Job Summary: As a European Administrator at Uniserve, you will play a crucial role in ensuring the smooth functioning of the UniEurope department. Your primary responsibility will be to handle and complete various administration tasks efficiently. This includes updating Uniserve systems, monitoring and reviewing system and process compliance, and providing essential service analysis reports to Management.

Overall Responsibilities:

• Ensure accurate and compliant updates to Uniserve systems, including One World and Multifreight, in accordance with agreed service levels.
• Monitor and review system and process compliance to maintain high operational standards.
• Generate and present service analysis reports for Management.
• Administer costs and sales in alignment with organisational policies and procedures.

Daily Responsibilities:

• Act as the initial point of contact for customers, acknowledging all new customer bookings promptly.
• Review and verify all documentation associated with bookings.
• Enter new bookings and related documents into the operational platform, One World.
• Facilitate the handover of bookings to the operations team for execution.
• Ensure the completion of the departure and arrival processes in the One World system.
• Perform costing and billing activities using the finance system, Multifreight.
• Run compliance reports for Management and document daily compliance statistics.

Essential Skills:

• Strong organisational and multitasking abilities.
• Attention to detail and accuracy in data entry and documentation.
• Excellent communication skills to liaise with customers and internal teams.
• Analytical mindset to monitor and review system and process compliance effectively.
• Financial acumen for administering costs and sales accurately.
• Proactive problem-solving skills to address challenges in daily operations.
• Ability to work collaboratively with the operations team for seamless workflow.

Benefits:

Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:

• Competitive Salary: We value your skills and commitment.
• Discretionary Bonus: Because your hard work deserves to be rewarded.
• Pension Scheme: We've got your future covered.
• Annual Salary Review: Your growth matters to us.
• Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.
• Interest-Free Company Loan: We're here to support you.
• Free On-Site Parking: Convenient and hassle-free.
• Cycle to work scheme
• Referral Bonus £750: Spread the word and earn some extra cash.
• Care First Lifestyle Programme: Because your well-being matters.
• Flu Jabs Annually: Stay healthy, on us!
• Life Assurance: We've got you covered.
• Electric Vehicle Charging Points at Work: Embrace sustainable transport.
• Flexible Career Pathway.
• Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programs.

Join Uniserve and contribute to the efficient administration of our UniEurope department, ensuring excellence in service delivery and compliance.