Catering Manager
Posted 03 Apr 2024Sodexo
Hamilton (Food / Bar / Hospitality)
http://www.sodexo.com
| Job Type: | permanent | Duration: | |
| Category: | Food / Bar / Hospitality | Recruiter Reference: | SDX/TP/RF010939/SL |
| URL for Applications: | Apply Here | Salary: | £27,500pa + excellent bonus and benefits package |
As a Catering Manager based on site at Hamilton Park Racecourse, you are also a natural leader and a food safety expert. Your passion for organizational excellence will lead an entire team who pride themselves on delivering a high-quality service consistently. Your focus will be to oversee operational delivery of events, ensuring that client and customer service are of the highest quality.
When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we can’t wait for you to join us!
What you'll do:
- Manage the catering services at the venue.
- Support sales - coordinate the planning of events from initial enquiry and show round up to final details.
- Work shifts as and when required.
- Apply attention to detail to the way in which food and drinks are presented ensuring the customer receives a quality product every time.
- Be passionate about food, beverage and customer service, seeking to ensure that the highest standards are met at all times.
- Attend core service times ensuring that all customers receive the best possible service as well as providing an initial point of contact should there be any questions or complaints.
- Actioning customer compliments by praising staff and resolve complaints satisfactorily, referring to your line manager where necessary.
- Liaise with chef on duty to ensure seamless food service and ensure good communication with head chef to provide feedback on food service.
- Organizing and delivering events and functions to the required standards
For a full list of responsibilities please view the attached job description
What you bring:
Essential
- Proven leadership skills to lead and motivate a team – respected by your team.
- Previous track record of catering employment in a similar role
- Proven experience in stock management, cash control and customer service
- Good standard of literacy and numeracy, sound financial acumen
- Competent IT skills including MS Word, MS Excel and MS Outlook
- Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels.
- Good time management and organizational skills
- Ability to work well under pressure managing multiple workloads.
- Ability to achieve and set standards and operate to performance criteria, with particular regard to racecourse operations.
- Knowledge of Health and Safety and Food Safety
- Able to demonstrate attention to detail and adherence to standards.
- Positive approach to learning in role and identifying own training needs as appropriate.
- Self-motivated with a sense of own initiative
- Ability to work effectively as part of a team.
- Flexible approach to role - must be available to work different shifts including evenings and weekends.
Desirable
- Basic Food Hygiene Certificate
- IOSH Managing Safely Qualification or Equivalent
- First Aid Certificate
- Experience of delivering training using company guidelines
- Experience in working with Point of Sales Systems
What we offer:
£27,500pa + excellent bonus and benefits package
Working with Sodexo Live! is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Flexible and dynamic work environment
- Competitive compensation
- Access to ongoing training and development programs
- Countless opportunities to grow within the company.
- Full training
We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!
By joining Sodexo Live!, you will be part of something greater, working in an environment that fosters innovation and supports your professional growth.