Assistant Care Manager - Crawley, West Sussex

Posted 28 Mar 2024

Housing 21

Crawley, West Sussex (Customer Support or Client Care)


Job Type:permanentDuration:
Category:Customer Support or Client CareRecruiter Reference:993403
URL for Applications:Apply HereSalary:

Hours: 25 hours per week

Shift Pattern: shift pattern to cover 25hrs days will vary and will include alternate weekends and occasional nights

Are you looking for a management role that recognises your care experience with rewarding opportunities?

Do you want to progress your career but not lose contact with the residents you are working to support?

Would you like to work with an organisation that is leading the way in professionalising the care industry by investing in its employees?

If you found yourself repeating ‘yes’ then it’s time to get your CV to hand as we have the perfect opportunity that will enable you to make a direct difference to residents’ lives whilst still progressing into management. We have a vacancy for an Assistant Care Manager at one of our wonderful Extra Care schemes – and you could be just the candidate.

About Extra Care

In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros and salons. As an Assistant Care Manager with Housing 21, you will provide high quality and compliant care to our residents and help to manage the team who are based on site 24/7. You will work with the same residents and colleagues every day enabling you to build strong relationships with everyone.

Is it for me?

First-hand experience in the care industry is essential. You will need to understand CQC (Care Quality Commission) regulations, organise employee rotas and develop care plans in line with people’s needs and preferences. But equally as important is a positive attitude and ability to work well with others; at Housing 21 we don’t just administer care, we genuinely care.

About the role

No two residents or days will ever be the same and although our care packages are tailored to individual needs, we pride ourselves on offering the same great service to everyone.

As a friendly yet organised manager, your main responsibilities will include:

  • Carrying out assessments of new or existing residents, ensuring all allocated residents have a comprehensive care plan in place
  • Being responsible for the management and performance of care employees by providing induction, line management, supervision and support to a defined number of Care Workers
  • Supporting the Management Team with all aspects of team management including but not limited to: recruitment, employee induction, training and disciplinary procedures and sickness absence
  • Contributing to the service’s quality assurance system by way of auditing, conducting observations and responding to residents’ feedback
  • Preparing rotas in line with commissioned care hours
  • Acting as the responsible person for the safe running of the care service in the absence of the Registered Manager

Closing date for applications 21 April, with interviews taking place 26 April

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

How to Apply

Apply Online