We are looking for someone to join our Hotel Services department as a Team Leader!

Our Hotel Services team provide a variety of cleaning, portering and catering operations to service users, residents, staff and visitors across hospital wards, health centres and offices. As the Team Leader, you will have day to day supervisory responsibility for cleaning, catering and portering services across St. Martin’s and Paulton Hospitals. You will be responsible for carrying out audits and gathering feedback by promoting cleaning standards and compliance in the workplace.

This is a full time opportunity working 37.5 hours across the week.

As a Domestic Team Leader, you’ll be part of our valued team at St. Martin's Hospital.

You will feel valued as a Team Leader within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £25,214.40 with group pension
• Free tea and coffee at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

• Effectively engage with Ward Managers, Quality Team including Infection Prevention Control Nurses and other key stakeholders to create action plans for resolving any cleaning/compliance issues and the subsequent monitoring of progress
• Create data sets and KPI’s to analyse cleaning standards at HCRG Care Group’s sites including comparative information on a year-on-year basis.
• Supervise and support cleaning teams, ensuring they are trained to a high standard and attend all mandatory training.
• Draw up rotas and allocate annual leave and sickness ensuring the required level of cover is provided to support demand and in line with service budgets.
• Participate and contribute to supervision sessions with line manager.
• Report any concerns or issues regarding maintenance, pest control, deep cleaning, window cleaning to the relevant helpdesk and management team.

The ideal candidate will have the following:

• Good communication skills with the ability to work to own timescales with good organisational skills.
• Ability to supervise and work with a team
• Ability to develop and work to structured systems and processes.
• Have an understanding of health and safety in the workplace.
• Experience and understanding of audits and information governance.
• Previous work experience in a similar setting (minimum 1 year).

Desirable

• Experience of health and safety at work.
• Previous experience of working in a health and/or social care environment.
• Interested/enthusiastic about working within our services

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.